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SR Manager Operations

Universal Logistics Holdings, Inc.
Louisville, USA
Full-time
Senior · 3–7 years experience
Onsite
Discovered 2 weeks ago

Full Job Posting

Responsibilities

  • Include, But Are Not Limited To:
  • Lead and develop supervisors, team leaders, and hourly employees within a fast-paced warehouse operation.
  • Manage daily operations to ensure safety, quality, productivity, and customer expectations are met.
  • Monitor labor, productivity, inventory, and key performance metrics to drive operational success.
  • Coach, mentor, and hold employees accountable while fostering a culture of continuous improvement.
  • Manage staffing, scheduling, performance reviews, employee development, and disciplinary actions.
  • Ensure compliance with company policies, customer requirements, and safety standards.
  • Partner with customers and senior leadership to resolve operational challenges and support business objectives.
  • Drive continuous improvement initiatives focused on efficiency, quality, and cost reduction.
  • Analyze operational data and prepare reports related to labor, productivity, quality, and inventory performance.
  • Maintain a strong floor presence and provide hands-on leadership to support day-to-day operations.
  • The Ideal Candidate Should Possess the Following:
  • Bachelor's degree preferred; equivalent experience will be considered.
  • 3-7 years of leadership experience in warehouse, distribution, manufacturing, logistics, transportation, or production operations.
  • Experience managing supervisors, leads, and hourly employees in a fast-paced environment.
  • Strong leadership, communication, coaching, and employee development skills.
  • Proven ability to drive accountability, improve performance, and build positive team culture.
  • Experience managing labor, productivity, quality, inventory, and customer service metrics.
  • Strong problem-solving, organizational, and decision-making abilities.
  • Proficient in Microsoft Office and warehouse management systems (WMS).
  • Ability to manage multiple priorities while maintaining a hands-on leadership approach.

Preferred Qualifications

  • Bachelor's degree preferred; equivalent experience will be considered.

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