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SR Manager Operations

Universal Logistics Holdings, Inc.
Flint, USA
Full-time
Senior · 3–7 years experience
Onsite
Discovered 6 days ago

Full Job Posting

What You'll Do

  • Lead all day-to-day warehouse operations, including shipping, receiving, inventory management, sequencing, and material flow activities.
  • Provide leadership and direction to supervisors and warehouse associates while fostering a culture of accountability, safety, and continuous improvement.
  • Monitor operational performance, labor utilization, inventory accuracy, and productivity metrics to ensure customer expectations are met.
  • Develop supervisors and team members through coaching, performance management, and ongoing employee development.
  • Partner with customer representatives to maintain strong working relationships and quickly address operational concerns.
  • Support workforce planning, staffing, scheduling, and succession planning initiatives.
  • Identify and implement process improvements that increase efficiency, reduce costs, and improve service levels.
  • Ensure compliance with company policies, safety requirements, quality standards, and customer expectations.
  • Manage daily operational reporting and communicate business performance to senior leadership.
  • Lead problem-solving efforts and support corrective actions to improve operational performance.
  • What We're Looking For
  • 3-7 years of leadership experience within warehousing, logistics, manufacturing, automotive, transportation, distribution, or 3PL operations.
  • Proven experience managing frontline leaders and large hourly workforces.
  • Strong leadership, communication, and employee development skills.
  • Experience working directly with customers and managing operational performance metrics.
  • Strong problem-solving and decision-making abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience with inventory management, labor planning, productivity measurement, and continuous improvement initiatives.
  • Proficiency with Microsoft Office and Warehouse Management Systems (WMS).
  • Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field preferred but not required.
  • Strong work ethic, sense of urgency, and desire to continue growing within operations leadership.

Qualifications

  • 3-7 years of leadership experience within warehousing, logistics, manufacturing, automotive, transportation, distribution, or 3PL operations.
  • Proven experience managing frontline leaders and large hourly workforces.
  • Strong leadership, communication, and employee development skills.
  • Experience working directly with customers and managing operational performance metrics.
  • Strong problem-solving and decision-making abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience with inventory management, labor planning, productivity measurement, and continuous improvement initiatives.
  • Proficiency with Microsoft Office and Warehouse Management Systems (WMS).
  • Strong work ethic, sense of urgency, and desire to continue growing within operations leadership.

Preferred Qualifications

  • Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field preferred but not required.

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