Sr Manager IT /IT Head

Overview

• Overseeing all technology operations and evaluating them according to established goals
• Develops relationships with external clients and organisations to assess their technology, support, and security needs.
• Devising and establishing IT policies and systems to support the implementation of strategies set by upper management.
• Analysing the business requirements of all departments to determine their technology needs.
• Purchase efficient and cost-effective technological equipment and software.
• Inspect the use of technological equipment and software to ensure functionality and efficiency.
• Identify the need for upgrades, configurations or new systems and report to upper management.
• Provides client assessments, and pitches IT equipment and service packages during meetings or presentations.
• Maintains relationships with technology, software, and security vendors.
• Identifies staffing needs and works with human resources colleagues to pursue the hiring process.
• Coordinates troubleshooting, support, and service for equipment and networks when necessary.
• Assist in building relationships with vendors and creating cost-efficient contracts.
• Establishing ERP needs via business process analysis and consultation.
• Analysing existing infrastructure and performing IT system enhancements.
• Writing customized programs and scripts, as well as configuring ERP applications.
• Developing user-friendly functionalities and interfaces.
• Installing ERP software and ensuring seamless integration with IT systems.
• Performing diagnostic tests and resolving issues to optimize performance.
• Providing technical support and training ERP end-users.
• Preparing development progress updates and documenting ERP processes.
• Adhering to company policies and industry regulations.
• Keeping abreast of the latest ERP upgrades and offerings.