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Sr. Manager, Field Operations

Tempus AI
Chicago, USA
Full-time
Senior · 8+ years experience
Onsite
Discovered 1 weeks ago
alteryxpower-bipythonsqltableau

Full Job Posting

Key Responsibilities

  • Lead the tracking, analysis, and reporting of sales results and key performance indicators (KPIs).
  • Develop and manage sales effectiveness reporting to provide insights into field team performance and identify areas for improvement.
  • Leverage AI tools and data insights to proactively identify growth opportunities and provide actionable steps for business expansion based on sales analysis.
  • Design, administer, and oversee payouts for complex sales compensation plans.
  • Build and manage sales territories to optimize market coverage and field team productivity.
  • Right-size sales opportunities to improve operational workflows and overall sales force effectiveness.
  • Manage a high-performing team, including Business Analysts and Associates.
  • Act as a strategic partner to commercial leadership to define role design and headcount management.
  • Ensure alignment between sales planning strategies and broad commercial objectives.
  • Oversee and provide guidance to CRM support personnel, ensuring their activities align with field team needs and commercial objectives.
  • Serve as the primary point of escalation for CRM-related support issues, ensuring timely resolution to maintain field team productivity.
  • Establish best practices for CRM support, including training on system functionality, data integrity, and lead management processes.
  • Qualifications
  • 8+ years of experience in business analytics, sales reporting, finance, management consulting, or commercial operations/strategy within the life sciences industry.
  • 5+ years of direct people management experience.
  • Bachelor's degree in a quantitative or related field required; MBA highly desirable.
  • Proven track record of translating complex analyses into clear, succinct, and executive-level presentations (data storytelling).
  • Expertise in MS Products, Google Suite, SQL, and BI/data visualization tools (e.g., Tableau, Power BI).
  • Proficiency in CRM platforms such as Salesforce.
  • Proficiency in Alteryx for workflow creation and experience utilizing Python (or similar) for data analytics is highly desirable.
  • Strong skills in process modeling, problem-solving, and stakeholder management.
  • PRIVACY NOTICES
  • To review Ambry’s Privacy Notice, Click here: https://www.ambrygen.com/legal/privacy-policy
  • To review the California privacy notice, click here: California Privacy Notice | Ambry Genetics
  • To review the UKG privacy notice, click here: California Privacy Notice | UKG
  • Equal Opportunity Employer
  • This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Qualifications

  • 8+ years of experience in business analytics, sales reporting, finance, management consulting, or commercial operations/strategy within the life sciences industry.
  • 5+ years of direct people management experience.
  • Bachelor's degree in a quantitative or related field required; MBA highly desirable.
  • Proven track record of translating complex analyses into clear, succinct, and executive-level presentations (data storytelling).
  • Expertise in MS Products, Google Suite, SQL, and BI/data visualization tools (e.g., Tableau, Power BI).
  • Proficiency in CRM platforms such as Salesforce.
  • Proficiency in Alteryx for workflow creation and experience utilizing Python (or similar) for data analytics is highly desirable.
  • Strong skills in process modeling, problem-solving, and stakeholder management.
  • PRIVACY NOTICES
  • To review Ambry’s Privacy Notice, Click here: https://www.ambrygen.com/legal/privacy-policy
  • To review the California privacy notice, click here: California Privacy Notice | Ambry Genetics
  • To review the UKG privacy notice, click here: California Privacy Notice | UKG
  • Equal Opportunity Employer
  • This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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