Sr. Manager, Agents
Role Overview
Samsara's AI Experience team builds the Samsara Assistant and Agent Studio, where customers create chat and voice agents using safety, maintenance, and operations data.
The Senior Manager will lead the teams behind Assistant, Agent Studio, and Agent Extensibility.
The team combines a platform used by Samsara teams and customers with product experiences for customers; the manager leads about 10 engineers through two tech leads.
This is a remote position open to candidates residing in the US and Canada.
Key Skills for This Role
Full Job Posting
Role overview
Samsara's AI Experience team builds the Samsara Assistant and Agent Studio, where customers create chat and voice agents using safety, maintenance, and operations data.
The Senior Manager will lead the teams behind Assistant, Agent Studio, and Agent Extensibility.
The team combines a platform used by Samsara teams and customers with product experiences for customers; the manager leads about 10 engineers through two tech leads.
This is a remote position open to candidates residing in the US and Canada.
Responsibilities
- Own Assistant, Agent Studio, and Agent Extensibility and lead the engineering team through two tech leads.
- Grow activation through recommended questions, generated reports, and proactive agents.
- Improve answer quality and repeat usage so customers trust and regularly use the Assistant.
- Set technical direction through RFCs and design reviews.
- Improve the team's use of AI across coding, evaluation, and operations.
- Partner with product teams across Safety, Maintenance, and other areas to build and launch their agents.
- Hire, develop, and lead an inclusive, high-performing team.
Minimum requirements
- 10+ years of software engineering experience, including 5+ years managing engineering teams.
- Experience managing engineering teams and tech leads.
- Experience across machine learning and software engineering, including agentic systems and traditional production software.
- Track record shipping production systems used at scale by external customers, B2B or B2C.
- Experience building zero-to-one products in a fast-moving environment.
- Bachelor's degree in Computer Science, Engineering, Mathematics, or a related technical field.
Preferred qualifications
- Designed and scaled an agent platform that other teams build on.
- Built AI products used directly by customers.
- Improved activation or retention with recommendations, proactive experiences, or usage loops.
- Established evaluation and quality metrics for LLM-powered products.
- Comfort leading machine learning engineers, applied scientists, and full-stack engineers on one team.
- Master's or PhD in Computer Science, Machine Learning, or a related field.
Product context
The Assistant and Agent Studio serve transportation, construction, utilities, and field-services operators using operational data such as video, vehicle diagnostics, location, maintenance, and safety events.
The team works to improve answer quality, increase agent adoption, and build frameworks that let partner teams ship agents quickly and safely.
The posting describes a new management role and a recently launched, growing Agent Studio product.
Compensation
- Annual base salary range is CAD 154,800 to CAD 212,850, depending on applicable pay zone and candidate factors.
- The role is eligible for an initial RSU grant and ongoing refresh opportunities, subject to plan terms; total compensation may also include bonus or variable pay.
Workplace
- The position is remote and open to candidates residing in the US and Canada.
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