oracle
Sr. Insurance Associate
Newmark
Pennsylvania, USA
Full-time
Senior · 3–5 years experience
Onsite
Discovered Yesterday
Full Job Posting
Qualifications
- Core Competencies
- High school diploma or GED required; Bachelor’s degree in a related field preferred.
- 3–5 years of Commercial Property & Casualty Insurance experience required
- 1–3 years of Commercial Mortgage Servicing or related real-estate/finance experience required.
- Strong foundational knowledge of Commercial Insurance coverages, including Property, General Liability, Excess/Umbrella, Auto, and Crime/Fidelity.
- Demonstrated analytical skills, attention to detail, and ability to identify potential compliance gaps.
- Strong research skills and sound judgment, with the ability to recognize when an issue should be escalated.
- Ability to review, interpret, and summarize key provisions from loan documents and insurance policies.
- Strong organizational skills with the ability to work independently and prioritize workflow across multiple loans in a fast-paced, deadline-oriented environment.
- Ability to mentor and assist with onboarding junior team members when needed.
- Excellent written and verbal communication skills, including the ability to collaborate across teams and communicate professionally with borrowers, agents, brokers, and other external partners by phone, email, and virtual meetings.
- Proficiency with MS Excel, Word, Adobe, Outlook, Teams, and other relevant software tools.
- Preferred but Not Required
- Working knowledge of Fannie Mae and Freddie Mac multifamily insurance and waiver requirements, or experience with HUD or other agency lending programs.
- Familiarity with insurance compliance systems, servicing platforms, or document-management tools such as Enterprise, MAMP, ICT, etc.
- Prior involvement in waiver preparation, flood insurance coverage review, or blanket policy exposure and concentration analysis.
- Understanding of NFIP, earthquake modeling, or specialty coverage lines (e.g., Named Storm, Ordinance & Law, Terrorism).
- Familiarity with force-placed insurance.
- Exposure to policy audits, renewal tracking processes, or carrier rating verification workflows.
- Interest in process improvement, automation, or enhancing quality control measures.
- Familiarity with AI tools and platforms, and interest in building or customizing AI-based workflows to support compliance, servicing, and reporting.
- Ability to assist with team-level reporting, workload tracking, or dashboard maintenance.
Responsibilities
- Support borrower compliance with lender/investor insurance requirements for all assigned loans.
- Support the review lifecycle of assigned loans, including servicing reviews, annual and interim certifications, and audit requests, from inception through resolution.
- Work directly with insurance agents, brokers, borrowers, lenders, and internal deal teams to request and obtain documentation necessary for the insurance compliance review.
- Review and interpret third-party reports related to property condition, exposures, and characteristics, including Appraisals, Zoning Reports, Seismic Studies, Phase I/II ESAs, PNAs, Flood Determinations, Cat Modeling summaries, certificates of insurance, and full insurance policies, forms and endorsements.
- Prepare clear and accurate insurance compliance assessments and upload complete documentation in accordance with lender/investor guidelines.
- Review flood insurance coverage for compliance with applicable agency, investor, and regulatory requirements.
- Perform blanket insurance policy exposure and concentration analysis, identifying coverage gaps and escalating them to senior team members.
- Assist in preparing insurance waivers and exception requests, applying GSE waiver requirements and industry best practices.
- Build and maintain working knowledge of Fannie Mae and Freddie Mac multifamily insurance and waiver requirements.
- Contribute to the maintenance and periodic updates of departmental policies and procedures.
- Maintain data accuracy by updating servicing system records in a timely and precise manner.
- Provide a high level of responsiveness to internal and external stakeholders through timely communication and follow-up.
- Complete annual training requirements to stay current on insurance coverages, regulatory changes, and industry best practices.
- Participate in user acceptance testing, system enhancements, and process improvements by providing feedback and identifying workflow needs.
- Use AI-based tools and workflows to improve efficiency in policy review, waiver preparation, and reporting, and share feedback and ideas for improvement.
- Assist with special projects and additional duties as assigned by management.
Preferred Qualifications
- High school diploma or GED required; Bachelor’s degree in a related field preferred.
- Preferred but Not Required
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