Sr Field Service Manager

KEY RESPONSIBILITIES

• Lead multi-site field service and facilities operations supporting large facilities, boiler plants, chiller plants, electrical distribution systems, and critical infrastructure environments.
• Own contract execution, customer satisfaction, and operational performance for complex service portfolios.
• Manage P&L performance including revenue, margin, operating income, forecasting, and productivity metrics.
• Lead managers, supervisors, and field service teams to ensure safe, efficient, and compliant service delivery.
• Maintain executive-level customer relationships and ensure achievement of contractual KPI and SLA commitments.
• Drive continuous improvement initiatives to improve productivity, operational efficiency, and customer outcomes.
• Partner with sales, operations, finance, engineering, and customer stakeholders to support business objectives and growth.
• Monitor operational, financial, and customer performance metrics and implement corrective actions as needed.
• Ensure compliance with company policies, contractual obligations, and regulatory requirements.
• Monitor enterprise, contractual, and operational risks across a portfolio of service agreements and implement mitigation strategies to safeguard customer relationships, financial performance, and business continuity.

Qualifications

• YOU MUST HAVE
• Minimum of 5 years of experience leading field service, facilities management, building services, industrial services, or technical service operations.
• Minimum 3 years of experience managing managers and leading a diverse workforce of 50 or more employees.
• Direct ownership of a P&L and operating budget of at least $12 million annually.
• Direct responsibility for managing multi-tier service contracts valued at $12 million or more annually.
• Experience managing contracts with defined KPI or SLA performance guarantees.
• Minimum 5 years of experience supporting large facilities, power plants, boiler plants, chiller plants, electrical distribution systems, or critical infrastructure environments.
• Experience managing executive-level customer relationships tied to large service contracts.
• WE VALUE
• Bachelor's degree in Engineering, Facilities Management, Business, Construction Management, or related field.
• Experience leading multi-site operations across a regional, national, or large geographic footprint.
• Experience in Public-Private Partnership (P3) environments.
• Experience in building services, facilities services, fire and life safety, security, automation, or related technical service industries.
• Experience developing service growth strategies and expanding long-term customer partnerships.
• Experience leading operations in critical uptime or downtime-sensitive environments.
• Experience implementing KPI-driven performance management and continuous improvement programs.
• Strong ability to influence senior stakeholders across sales, operations, finance, engineering, and product organizations.
• BENEFITS OF WORKING FOR HONEYWELL
• In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more
• The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: 10/07/2026

ABOUT HONEYWELL