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Sr. Field/Infrastructure Engineer (m/f/d)

Halian | Managed Services, Recruitment Agency & Contract Staffing
Dubai, UAE
fulltime
Mid-Senior
2 months ago
engineeringdesignproject managementmaintenancequality controltechnical
Free

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Overview

  • Role Overview: We are seeking an experienced Senior Field Engineer with deep expertise in x86 servers and data storage systems, particularly Gigabyte, Compal, and Supermicro hardware. This is a high-impact role for a senior-level professional, close to an infrastructure architect, who will not only execute on-site installations but also advise clients on infrastructure optimisation and best practices.
  • In the early stages, the role will require on-site presence at client locations for installations and configurations.
  • As the company grows, the position will transition to a third-line technical support role based at our office, focusing on advanced troubleshooting, solution design, and infrastructure optimisation

• On-Site Installations & Configurations

  • Lead the deployment of x86 servers and data storage systems
  • Configure hardware, firmware, and operating systems to meet customer requirements
  • Collaborate with junior engineers for physical installations (rack mounting, cabling, etc.)
  • Pre-launch Setup and Optimization:
  • Conduct pre-deployment configuration and test servers and storage systems to ensure compatibility and performance
  • Optimise hardware and software settings based on client requirements and industry best practices
  • Perform initial benchmarking and load testing before final deployment

• Technical Consulting & Solution Design

  • Analyse client requirements and propose infrastructure solutions that optimise performance and cost-efficiency
  • Provide technical recommendations and best practices for server and storage deployments
  • Conduct health checks and performance tuning on deployed systems

• Client Interaction & Support

  • Act as a senior technical expert, building trusted relationships with customers.
  • Provide on-site troubleshooting for complex technical issues.
  • Prepare and present optimisation reports and upgrade proposals.

• Internal Development & Future Role Transition

  • Document solutions, configurations, and processes for future reference
  • Provide training and mentorship to junior engineers
  • Transition into a third-line support role in the office as the company scales, focusing on high-level technical support and solution architecture Qualifications & Experience:Technical Skills: Soft Skills:
  • Education: Bachelor’s degree in computer science, Engineering, or a related field.
  • Experience: Minimum 7 years of experience in server and data storage infrastructure, focusing on enterprise-level deployments. Vendor Experience:
  • Strong hands-on experience with Compal, Gigabyte and Supermicro x86 servers.
  • Certifications: Microsoft, VMware, Microsoft Azure Solutions Architect, Red Hat Certified Engineer (RHCE), etc.
  • Advanced knowledge of server hardware components, BIOS/UEFI settings, and RAID configurations
  • Experience working for a server or network equipment vendor in a technical presales or service engineering role
  • Proficiency in operating systems (Linux, Windows Server) and virtualisation platforms (VMware, Proxmox, Hyper-V)
  • Experience with networking protocols (TCP/IP, iSCSI, NFS, etc.) and storage technologies (SAN, NAS, NVMe, etc.)
  • Familiarity with server monitoring tools and enterprise backup solutions
  • Deep understanding of fault-tolerance mechanisms and best practices for ensuring the high availability of enterprise information systems
  • Excellent problem-solving skills and attention to detail
  • Strong customer-facing and communication skills
  • Ability to work independently and under pressure.
  • Career Growth: This role offers a clear path to becoming a senior architect and third-line technical leader.
  • High Impact: Play a pivotal role in our customer service and technical delivery during a critical growth phase.
  • Sr.
  • Field/Infrastructure Engineer in Dubai, United Arab Emirates

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