Sr Facilities Manager

Role purpose and portfolio

Property and asset operations

• Manage day-to-day FM operations, inspections, corrective and preventive actions, maintenance strategies, and operating standards across the portfolio.
• Develop asset lifecycle strategies; maintain registers and technical records; assess asset condition; recommend CAPEX, upgrades, and refurbishments.
• Provide FM guidance across business units, conduct audits, and recommend performance improvements.
• Oversee planned preventive and reactive maintenance, service delivery, equipment performance, complaints, root-cause analysis, and continuous improvement.
• Manage tenant FM requirements and complaints; review tenant fit-outs for regulatory compliance; coordinate fit-outs, refurbishments, and property improvements.

Utilities, space, and commercial management

• Optimize energy and utility use; monitor consumption, costs, and performance; implement sustainability initiatives; liaise with utility providers and authorities.
• Optimize space allocation, occupancy, and utilization; maintain utilization records and identify opportunities to lease or repurpose underused space.
• Prepare and manage OPEX and CAPEX budgets; monitor costs and financial performance; manage tenders, contracts, vendors, and contractor performance.
• Manage building handovers; review technical documentation, commissioning records, and warranties; ensure transition into operational maintenance and asset management.

Compliance, governance, and leadership

• Ensure regulatory and HSE compliance; lead safety audits, risk assessments, and incident investigations; promote safety across properties and service providers.
• Develop emergency response and business continuity plans; coordinate drills, training, and incident response; implement lessons learned and corrective actions.
• Develop SOPs, KPIs, SLAs, and governance frameworks; conduct audits and performance reviews; drive standardization and continuous improvement.
• Provide operational, technical, and financial reports; monitor risks, budgets, maintenance, and improvement initiatives to support management decisions.
• Lead and develop FM teams; set objectives and build capability; manage relationships with tenants, contractors, consultants, vendors, and stakeholders.
• Drive adoption of CAFM/CMMS and digital FM solutions and maintain accurate property, asset, and maintenance data.

Qualifications and experience

• Bachelor’s degree in Mechanical, Electrical, or Civil Engineering.
• 12–15 years of Facilities Management, Property Operations, or Asset Management experience, including at least 5 years in senior FM leadership.
• Proven experience managing large, mixed-use property portfolios and properties from an owner or property management perspective.
• Technical knowledge of MEP, HVAC, electrical, plumbing, fire and life safety systems, BMS, generators, and building infrastructure.
• Experience in tenant fit-outs, refurbishments, authority approvals, procurement, contract administration, tendering, and vendor management.
• Knowledge of energy management, sustainability, utility optimization, UAE regulations, statutory compliance, and authority requirements.
• Strong budgeting, cost control, forecasting, financial reporting, analytical, decision-making, planning, and risk management skills.
• Proficiency in CAFM/CMMS, MS Office, and reporting tools; strong stakeholder management, communication, negotiation, and team leadership abilities.

Preferred certifications

• CFM (IFMA) or equivalent Facilities Management certification is preferred.
• NEBOSH IGC or equivalent HSE qualification is preferred.
• Certified Energy Manager (CEM) or equivalent is preferred.
• Membership of IFMA, IWFM, CIBSE, or similar professional bodies is preferred.