Sr. Epic Database Administrator

Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsbilities:

Database Administration & Environment Management

Administer, maintain, and optimize InterSystems Cache/IRIS databases supporting Epic environments.

Create, configure, and manage ODB environments for production, DR, training, and reporting.

Monitor and tune performance across production and non‐production systems.

Configure and manage environment refreshes, cloning, journaling, mirroring, backups, and recovery.

Manage IRIS/Cache internals including globals, locks, security settings, and storage strategies.

Cloud & Infrastructure Support

Support Epic cloud migration initiatives, particularly Azure‐hosted IRIS environments.

Configure IRIS mirror failover routines and update endpoints.

Collaborate with cloud operations to optimize compute, storage, and availability.

Upgrades, Patching & Lifecycle Maintenance

Apply Cache/IRIS and Epic upgrades.

Install and maintain monitoring tools such as System Pulse and RedAlert.

Maintain documentation, runbooks, and operational procedures.

Reliability, Monitoring & Incident Response

Monitor performance metrics, replication health, journal utilization, and alerts.

Troubleshoot complex Epic and IRIS/Cache issues.

Execute DR testing and business continuity procedures.

Develop automation and scripting to improve reliability.

II. Position Qualifications

License/Certification/Education:

Required

Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.

Epic ODBA or Epic IRIS certification.

Preferred

Master’s degree in a relevant field.

Epic Training & Certifications

Epic IRIS for Health / Database Administration coursework

Epic System Pulse & RedAlert training

Epic Upgrade & Release Management courses

Epic Data Courier & Environment Management training

InterSystems Cache/IRIS Certifications

InterSystems IRIS System Administration Certification

IRIS for Health / HealthShare certifications

Cache Administration or Cache Expert Certification

IRIS Performance & Scalability training

IRIS Mirroring & DR training

Cloud & Infrastructure Certifications (Azure Preferred)

Microsoft Azure Administrator Associate (AZ‐104)

Azure Database Administrator Associate (DP‐300)

Azure Solutions Architect Expert

Azure networking, identity, and security fundamentals

Linux & Systems Training

Linux Foundation Certified System Administrator (LFCS)

Red Hat Certified System Administrator (RHCSA)

Advanced scripting and automation coursework

Healthcare & Security Training

HIPAA Compliance & Security Awareness (Required)

Healthcare IT Foundations (HIMSS or similar)

Cybersecurity fundamentals (Security+ or equivalent)

Operational & Risk Management Training

ITIL v4 Foundation

Disaster Recovery, High Availability, and Business Continuity training

Experience/Skills:

6+ years Healthcare IT experience supporting Epic environments.

Proficiency with Linux administration and enterprise monitoring tools.

Deep understanding of IRIS/Cache internals, replication, mirroring, and global structures.

Strong Unix/Linux administration and shell scripting skills.

Effective analytical and communication skills.

Ability to collaborate with Epic, infrastructure, and cloud teams.

Strong documentation discipline and ITIL knowledge.

Experience with cloud migrations, preferably Azure.

Knowledge of IRIS replication and DR strategies.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.