{bc}
Apply
jobvite

Sr. Director, Software Engineering

Lifetouch
Eden Prairie, USA
Full-time
Senior · 12+ years experience
Onsite
Discovered 3 weeks ago
AWSCI/CDDevOps

Full Job Posting

Key Responsibilities:

  • Engineering Leadership
  • Lead engineering teams supporting customer-facing products, business applications, integrations, shared services, and platform operations.
  • Build, develop, and mentor engineering managers, technical leaders, and senior engineers while driving succession planning and career development.
  • Foster a culture of accountability, ownership, inclusion, collaboration, and continuous improvement.
  • Align organizational structure, skills, capacity, and partner resources with business priorities.
  • Serve as the operational leader for Engineering, overseeing systems, processes, metrics, and a team of 6-10 direct reports, including Engineering Managers and QE, DBA, and L2 Support leaders.
  • Communicate commitments, risks, tradeoffs, and outcomes to executive leadership while building high-performing teams.
  • Strategic Planning & Execution:
  • Lead annual and quarterly planning, including capacity planning, resource allocation, dependency management, and roadmap execution.
  • Establish operating mechanisms and accountability frameworks that provide visibility into performance, risks, organizational health, and delivery outcomes.
  • Partner closely with Product Management to align engineering investments with company priorities.
  • Operational Excellence & Delivery:
  • Own engineering KPIs, scorecards, and dashboards focused on quality, throughput, predictability, reliability, and business outcomes.
  • Drive delivery performance, release predictability, and continuous improvement of key metrics, including Lead Time, Cycle Time, WIP, MTTR, and roadmap attainment.
  • Proactively identify and mitigate risks, dependencies, and execution challenges.
  • Lead distributed teams and strategic partners to maximize productivity, quality, and cost effectiveness.
  • Partner across Network Engineering, Systems Engineering, Security, Operations, Infrastructure, SRE, Support, Finance, and Product teams to ensure platform reliability, seasonal readiness, and operational success.
  • Lead incident management, operational reviews, post-incident learning, and efforts to improve resiliency, scalability, performance, monitoring, and automation.
  • Agile & Engineering Excellence:
  • Establish and champion Agile delivery best practices, including planning, backlog management, estimation, retrospectives, and release management.
  • Strengthen software engineering standards, observability, security, operational readiness, developer experience, and automation.
  • Partner with Quality Engineering to expand automated testing and reduce manual effort.
  • Promote continuous improvement, learning, experimentation, and outcome-based delivery.
  • AI-Enabled Engineering:
  • Drive practical adoption of AI to improve software development, defect detection, root cause analysis, workflow automation, knowledge management, documentation, and developer productivity.
  • Ensure AI solutions increase throughput, quality, and efficiency while maintaining appropriate governance and security standards.
  • Cross-Functional Leadership:
  • Partner with Product, UX, Architecture, Data, Security, Operations, Customer Experience, and Finance leaders.
  • Facilitate decisions involving scope, timing, quality, cost, and risk.
  • Provide concise executive communications and contribute to strategic planning and organizational transformation initiatives.

Qualifications:

  • Leadership Experience:
  • 12+ years of progressive software engineering experience, including 5+ years leading managers and multi-team engineering organizations.
  • Experience leading organizations of 50+ engineers through engineering managers.
  • Proven success improving engineering delivery performance, organizational effectiveness, and leading offshore teams (India preferred).
  • Technical Expertise Experience with:
  • Modern software development practices
  • Agile methodologies
  • Cloud platforms (AWS preferred)
  • DevOps and CI/CD
  • Quality engineering and test automation
  • Reliability engineering and operational support
  • Engineering productivity measurement
  • Distributed team leadership
  • Vendor and offshore partner management
  • Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.
  • This position will accept applications on an ongoing basis until filled.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Lifetouch

Lead Generation Representative

, USA

Discovered 2 weeks agoFull-time

Photographer - Seasonal

, USA

Discovered 3 weeks agoSeasonal

Janitor (Full-Time)

, USA

Discovered 3 weeks agoFull-time

Sales Account Executive - School

, USA

Discovered 3 weeks agoFull-time

Preschool Photographer - Seasonal

, USA

Discovered 4 weeks agoSeasonal

Inside Sales Representative - Preschool

, USA

Discovered 1 months agoFull-time

Sales Account Executive - School

, USA

Discovered 1 months agoFull-time