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Sr. Director, Performance Marketing

1-800-FLOWERS.COM, Inc.
Remote, USA
Full-time
Senior · 7+ years experience
Remote
Discovered 2 weeks ago

Full Job Posting

Requirements

  • Qualifications
  • Bachelor’s degree in Marketing, Business, Analytics, Economics, or a related discipline; equivalent professional experience will also be considered.
  • 7-12 or more years of progressive experience in performance marketing, digital marketing, growth marketing, e-commerce, or a related field.
  • At least two to five years of senior leadership experience overseeing multiple digital marketing disciplines and leading leaders.
  • Demonstrated success driving profitable customer acquisition and revenue growth within a large-scale B2C e-commerce, retail, marketplace, or digitally led consumer business.
  • Deep expertise in paid search, influencer/creator strategies, shopping and product feeds, affiliate marketing, display/programmatic advertising, paid social, SEO, TV/audio, and conversion optimization.
  • Experience managing significant marketing budgets and making investment decisions across multiple brands, channels, customer segments, or business units.
  • Strong understanding of digital customer journeys, landing-page strategy, website usability, content performance, personalization, and experimentation.
  • Advanced analytical and financial acumen, with the ability to connect marketing activity to revenue, profitability, customer value, and enterprise performance.
  • Experience with attribution methodologies, marketing-mix modeling, incrementality testing, customer segmentation, forecasting, and executive reporting.
  • Working knowledge of major advertising platforms, shopping platforms, affiliate networks, analytics solutions, testing platforms, content-management systems, and customer-data technologies.
  • Demonstrated ability to build and develop high-performing teams while effectively managing agencies, vendors, and platform partners.
  • Strong executive presence and communication skills, with the ability to influence senior leaders and create alignment across complex, matrixed organizations.
  • Proven ability to operate effectively in a fast-paced environment with significant seasonal peaks, shifting priorities, and high expectations for execution.
  • Customer-centered, commercially minded leadership style with a strong bias toward action, measurement, and continuous improvement.
  • Preferred Experience
  • Experience within a multi-brand e-commerce, gifting, retail, consumer products, or highly seasonal business.
  • Experience leading performance marketing across both customer acquisition and retention.
  • Familiarity with privacy requirements, consent management, brand safety, and evolving digital advertising regulations.
  • Experience using automation, machine learning, or artificial intelligence to improve bidding, audience selection, content, personalization, forecasting, and marketing productivity.

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