Sr. Director, Client Partner

About Us

About the Role

Qualifications

• 12+ years of client-facing experience in digital consulting, martech, technology services, or a related advisory environment — with a demonstrated track record of growing accounts and closing complex new business
• Full-stack digital fluency — you understand the modern digital stack beyond martech: AI/ML, agentic systems, cloud platforms, data infrastructure, digital experience, and how these connect to marketing and customer engagement
• AI-forward mindset — you can speak credibly to how AI is disrupting marketing, customer engagement, and enterprise operations, and you help clients navigate that disruption strategically
• Credible with C-suite — you engage CMOs, CDOs, and digital transformation leaders as a peer; you challenge constructively and earn trust quickly
• Commercial sharpness — strong instincts for identifying, scoping, and closing growth opportunities across a complex, matrixed service portfolio
• Strong communicator — compelling in presentations, proposals, and executive conversations
• Based in London, with willingness to travel across Europe as required
• Financial acumen — experienced in account forecasting and P&L management
• Why Work for Material?
• Material is a global company and we work with best-of-class brands worldwide. We create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are leaders in their class, across sectors from technology to retail, transportation, finance, and healthcare.
• Material employees join a peer group of exceptionally talented colleagues across the company, the country, and the world. We develop capabilities and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology, and tracking.
• A community focused on learning and making an impact. Material is an outcomes-focused company. We create experiences that matter, create new value, and make a difference in our clients' lives and their customers' lives.
• Equal Employment Opportunity
• All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

Preferred Qualifications

• Consulting experience preferred — you approach client problems with structured thinking, and you know how to shape and sell an engagement, not just respond to briefs

Responsibilities

• Drive new business across the UK and Europe, independently and alongside practice leads and global business development colleagues, targeting marketing-led and digitally-transforming enterprises
• Own a client portfolio as the primary relationship lead and commercial owner — accountable for retention, growth, satisfaction, and PL
• Build deep senior relationships with CMOs, CDOs, VP Marketing, and digital transformation leaders — operating as a strategic advisor, not just a sales contact
• Identify and pursue expansion opportunities within accounts, spanning AI strategy, martech transformation, agentic solutions, cloud-enabled marketing, digital experience, loyalty, and data-driven marketing
• Shape and lead pursuits — from opportunity identification and scoping through proposal development and close
• Coordinate cross-functional teams across delivery, practice, and engineering to build commercially sound, differentiated proposals
• Maintain pipeline discipline — accurate forecasting, billing oversight, and revenue accountability
• Develop fluency across Material's full portfolio — connecting client needs to the right blend of consulting, technology, and data capabilities
• 12+ years of client-facing experience in digital consulting, martech, technology services, or a related advisory environment — with a demonstrated track record of growing accounts and closing complex new business
• Full-stack digital fluency — you understand the modern digital stack beyond martech: AI/ML, agentic systems, cloud platforms, data infrastructure, digital experience, and how these connect to marketing and customer engagement
• AI-forward mindset — you can speak credibly to how AI is disrupting marketing, customer engagement, and enterprise operations, and you help clients navigate that disruption strategically
• Consulting experience preferred — you approach client problems with structured thinking, and you know how to shape and sell an engagement, not just respond to briefs
• Credible with C-suite — you engage CMOs, CDOs, and digital transformation leaders as a peer; you challenge constructively and earn trust quickly
• Commercial sharpness — strong instincts for identifying, scoping, and closing growth opportunities across a complex, matrixed service portfolio
• Strong communicator — compelling in presentations, proposals, and executive conversations
• Based in London, with willingness to travel across Europe as required
• Financial acumen — experienced in account forecasting and P&L management
• Why Work for Material?
• Material is a global company and we work with best-of-class brands worldwide. We create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are leaders in their class, across sectors from technology to retail, transportation, finance, and healthcare.
• Material employees join a peer group of exceptionally talented colleagues across the company, the country, and the world. We develop capabilities and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology, and tracking.
• A community focused on learning and making an impact. Material is an outcomes-focused company. We create experiences that matter, create new value, and make a difference in our clients' lives and their customers' lives.
• Equal Employment Opportunity
• All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.