Sr. Data Scientist, Business Analytics

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

The Business Analytics team unlocks strategic opportunities and enables Thumbtack to reach its full business potential. We own the metrics, dashboards, and forums that measure progress against company goals and build shared understanding of how the marketplace works. We run the deep-dive analyses that shape company strategy and team execution, and we use data to tell Thumbtack’s story to our team, our investors, and our Board. We are a tight-knit group that partners directly with leadership and cares as much about building a world-class team as we do about driving business impact.

“My team helps create financial integrity and trust with internal and external stakeholders so that they can feel confident about Thumbtack’s financial performance.”

Abhinav — Abhinav

As a Sr. Data Scientist on Business Analytics, you’ll drive insights and action across the breadth of the marketplace, with a particular focus on conversion and monetization. You’ll be a steward of key company metrics and dashboards, and you’ll dive deep on the analytical questions most critical to Thumbtack’s success. You’ll partner with our leadership team to develop company strategy and goals, share performance updates with the Board, and work across Product, Engineering, Marketing, Operations, and Finance to turn analysis into decisions. This is a high-visibility role for someone who wants their work to change what the company does next.

Define, monitor, and report on the key metrics that measure Thumbtack’s success

Lead business performance analysis and reporting that surfaces emerging risks and opportunities for leadership

Conduct deep-dive analyses that answer the questions most critical to Thumbtack’s future strategy

Support and improve the company revenue forecasting model and the broader forecasting and planning process

Build and maintain the dashboards and self-serve tools that teams across the company rely on

Partner with Product, Engineering, Marketing, Operations, Finance, and the leadership team to translate insight into action

Strengthen our data culture through peer collaboration, review, training, and coaching

6+ years of experience in a highly analytical role, preferably in tech; experience in a marketplace or two-sided platform business is a plus

Proficiency using SQL and Python or R to analyze large data sets

Exemplary analytical problem solving: a solid statistics foundation, strong business judgment, comfort navigating ambiguity, and the ability to synthesize insight from analysis

Experience partnering with executives to understand business needs and drive decisions

Strong communication skills — an attentive listener and a compelling explainer across technical and non-technical audiences

Experience with using AI to automate workflows and enable self-serve analytics

Experience with revenue modeling and forecasting, ideally in a high-growth or public company environment

$600B+ — opportunity in Thumbtack’s market home services

4.5M+ — customers in past 12 months

100M — projects started on Thumbtack

15M — 5-star reviews

$3.2B — valuation (as of June 2021)

In addition to our virtual-first model, we offer:

Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.

$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.

All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

$450 USD/CAD quarterly stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.

Claude Enterprise (Claude.ai, Claude Code, Cowork, Claude Desktop, Ask Thumbtack), OpenAI Enterprise ChatGPT & Codex, Cursor, Gemini Enterprise, Granola, Coda AI, Zoom AI Companion, Linear, and more. *Access varies based on location, team, and role.