oracle
Sr. Data Center Technician
BGIS
Phoenix, USA
Full-time
Senior · 3+ years experience
Onsite
Discovered 3 days ago
autocadlinux
Key Skills for This Role
autocadlinux
Full Job Posting
KNOWLEDGE & SKILLS
- High School Diploma or equivalent.
- Minimum three years of experience with IT and networking systems, with exposure to technical and operations roles, in a Data Center environment or equivalent work experience.
- Minimum 1 Technical Certification or equivalent work experience.
- Experience with dynamic Colocation and Managed Services environments.
- Strong working knowledge of Data Center architectures and systems for raised floor space: equipment cabinets, containment solutions, final power distribution, computer systems, network systems, cabling systems, and communications circuits.
- Advanced understanding of Data Center core infrastructure (power, cooling, fire protection) and interactions with raised floor equipment standards.
- Ability to act with urgency to provide world class customer support.
- Positive approach to work in a team environment where diversity, knowledge transfer, and cohesiveness is promoted.
- Demonstrated solid understanding of network hardware equipment and TCP/IP networking principles. Proficiency with DCIM principles and applications.
- Ability to work collaboratively with customers, other team members, and other service providers to plan and execute tasks.
- Strong customer service skills and ability to maintain good relations with clients and other team members.
- Excellent verbal and written communication skills.
- Skilled to work independently and with limited supervision to complete assigned tasks.
- High standards for quality, organization, and cleanliness with tasks, equipment, and workspaces.
- Advanced troubleshooting skills to investigate and resolve systems and infrastructure problems.
- Understanding of Data Center security and audit standards: HIPAA, ISO-27001, PCI, PWGSC, CSAE 3416, SSAE16, SOC 1 and SOC 2.
- Experience with computer server hardware systems running Windows or UNIX/Linux operating systems.
- Possess a minimum of one supplemental accreditation from established industry organizations such as Cisco (e.g. CCNA, CCNP), CompTIA (e.g., A+), Microsoft (e.g., MCSA, MCSE), Uptime Institute (e.g. AOS).
- Strong Proficiency with software tools such as Microsoft Office and Visio and AutoCAD.
- PHYSICAL DEMANDS & WORK ENVIRONMENT
- Ability and willingness to travel regionally.
- Physical ability to walk jobsites in uneven terrain.
- Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.
- Ability to work at heights preferred.
- Ability to work all shift schedules 7x24x365.
- On call rotation as assigned.
- Respond to off hour emergency calls
- Visit us online at https://www.bgis.com/us/careers.htm for more information.
- BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long-term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.
- Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.
- The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.
- BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.
- This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.
- Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.
- #LI-JV1
Qualifications
- High School Diploma or equivalent.
- Minimum three years of experience with IT and networking systems, with exposure to technical and operations roles, in a Data Center environment or equivalent work experience.
- Minimum 1 Technical Certification or equivalent work experience.
- Experience with dynamic Colocation and Managed Services environments.
- Strong working knowledge of Data Center architectures and systems for raised floor space: equipment cabinets, containment solutions, final power distribution, computer systems, network systems, cabling systems, and communications circuits.
- Advanced understanding of Data Center core infrastructure (power, cooling, fire protection) and interactions with raised floor equipment standards.
- Ability to act with urgency to provide world class customer support.
- Positive approach to work in a team environment where diversity, knowledge transfer, and cohesiveness is promoted.
- Demonstrated solid understanding of network hardware equipment and TCP/IP networking principles.
- Proficiency with DCIM principles and applications.
- Ability to work collaboratively with customers, other team members, and other service providers to plan and execute tasks.
- Strong customer service skills and ability to maintain good relations with clients and other team members.
- Excellent verbal and written communication skills.
- Skilled to work independently and with limited supervision to complete assigned tasks.
- High standards for quality, organization, and cleanliness with tasks, equipment, and workspaces.
- Advanced troubleshooting skills to investigate and resolve systems and infrastructure problems.
- Understanding of Data Center security and audit standards: HIPAA, ISO-27001, PCI, PWGSC, CSAE 3416, SSAE16, SOC 1 and SOC 2.
- Experience with computer server hardware systems running Windows or UNIX/Linux operating systems.
- Possess a minimum of one supplemental accreditation from established industry organizations such as Cisco (e.g. CCNA, CCNP), CompTIA (e.g., A+), Microsoft (e.g., MCSA, MCSE), Uptime Institute (e.g. AOS).
- Strong Proficiency with software tools such as Microsoft Office and Visio and AutoCAD.
- PHYSICAL DEMANDS & WORK ENVIRONMENT
- Ability and willingness to travel regionally.
- Physical ability to walk jobsites in uneven terrain.
- Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.
- Ability to work all shift schedules 7x24x365.
- On call rotation as assigned.
- Respond to off hour emergency calls
- Visit us online at https://www.bgis.com/us/careers.htm for more information.
- Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.
- The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.
- BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.
- This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.
- Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.
Preferred Qualifications
- Ability to work at heights preferred.
- BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long-term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.
About BGIS
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