Sr Data Analyst (English & French speaking)
Role Overview
Support around 4–8 clients, helping mature their digital experience data and use insights to improve outcomes.
Senior Analysts work with larger, more complex customers and handle competing client priorities.
Help clients optimize current performance and build performance into their culture.
Key Skills for This Role
Full Job Posting
Role overview
Support around 4–8 clients, helping mature their digital experience data and use insights to improve outcomes.
Senior Analysts work with larger, more complex customers and handle competing client priorities.
Help clients optimize current performance and build performance into their culture.
Responsibilities
- Connect deep-dive analysis to business outcomes and use backend data to investigate root causes.
- Manage complex accounts across multiple teams, priorities, and deadlines.
- Delegate and work alongside Support to address client requests.
- Promote new use cases and explain the value of increased adoption and utilization.
- Share wins and value stories in internal and customer-facing deliverables.
- Mentor new members through regular discussions and shadowing sessions.
- Participate in proof-of-concept analysis and presentations.
Minimum requirements
- Bachelor's degree in Marketing, Statistics, Mathematics, Economics, or another quantitative discipline.
- 3–5 years of data analysis experience, including distilling complex datasets and presenting findings engagingly.
- Effective written and spoken communication in English and French.
Preferred requirements
- Consultative opportunity identification and collaborative relationship-building with internal teams.
- Use analytics and Insights tools to uncover customer insights; understand and communicate Business Events use cases.
- Connect performance and technical quality data to user behavior and business context.
- Mentor and guide new resources, customize deliverables, and synthesize customer value for executive reporting.
- Strong prioritization and time management across complex clients.
Compensation
- The stated salary range for a Senior Analyst is £48,000–£65,000, depending on suitability and skills.
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