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Sr D365 CE Consultant

REACH EnergyAbu Dhabi, UAE2 weeks agoMid-Senior
Mid-Seniorcontract

Skills

AzureScalaAgile

About This Role

Location: Abu Dhabi

Duration: Yearly renewable contract

Key Responsibilities

  • Lead the design, configuration, and implementation of Dynamics 365 Customer Engagement solutions
  • Collaborate closely with the Product Owner to understand product backlog, priorities, and user stories
  • Translate product requirements into scalable and efficient Dynamics 365 solutions
  • Implement and optimize Copilot (AI-powered features) within Dynamics 365 to enhance productivity and customer experience
  • Customize and configure entities, workflows, business rules, and integrations
  • Work within Agile teams, contributing to sprint planning, backlog refinement, and reviews
  • Provide expertise across Power Platform (Power Apps, Power Automate)
  • Ensure seamless integrations with external systems (APIs, Azure services, third-party tools)
  • Conduct testing, documentation, and user enablement activities
  • Provide ongoing support and continuous improvement aligned with product roadmap
  • Mentor junior team members and contribute to best practices

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