Sr. Credit Analyst

Role overview

Credit and receivables duties

• Manage a global portfolio of approximately 1,000 accounts and maintain fewer than 5% of accounts more than 60 days past due.
• Research, prepare, and approve credit processing for customer accounts; review new credit applications and approve or deny based on creditworthiness.
• Analyze financial statements, D&B reporting, and customer payment references.
• Manage credit limits and conduct risk-based credit reviews using payment trends and other risk factors.
• Release orders, place non-paying accounts on credit hold, and process cash-in-advance orders.
• Follow up on past-due balances, propose bad debt write-offs, and manage cash-in-advance accounts.
• Refer serious delinquencies to third-party collection agencies; manage bankruptcy filings and reporting.
• Resolve or escalate billing discrepancies and process monthly statements and interest invoices.

Team and process duties

• Drive consistent customer and employee experience across the Credit team and improve order-to-cash processes.
• Prepare and report department metrics; assist with system upgrades and implementations.
• Standardize customer communications and negotiations and provide team and new-dealer training.
• Partner with Sales and Customer Experience to resolve customer inquiries promptly.
• Support EDI and integrated receivables functionality where necessary.

Qualifications

• Minimum three to five years of related experience.
• A four-year degree in accounting, business, finance, or a related field is preferred but not required.
• NACM certification is preferred.
• Proficiency in Excel and other Microsoft Office applications; knowledge of basic accounting principles and mathematics.
• Strong customer service, organization, critical thinking, written and verbal communication, and analytical problem-solving skills.
• Ability to prioritize, multitask, show initiative, and work independently and collaboratively.

Compensation

• The targeted hiring range for this full-time position is $60,000 to $81,000, depending on qualifications.
• The expanded salary range provides opportunities for advancement; individual pay depends on role-related skills, competencies, experience, education, training, and market demand.