Sr.Auto Spare parts Sales Executive(Japanese Brands)

**Experience:** 5 years UAE experience in Japanese Spare parts

Experience in Auto Spare parts is mandatory

· Establish, develop, and maintain positive business and customer relationships.

· Provide information, quotes, and order assistance to customers over the phone, email, WhatsApp etc.

· Sell products using solid arguments from existing and prospective customers.

· Identify customer needs, understand their problem, and recommend the right parts using the help of parts catalogs.

· Upsell and cross-sell related parts and accessories, promoting specials and warranties.

· Monitor inventory levels and report to purchasing department as and when the inventory falls below threshold levels.

· Handle cash, credit, and check payments, following company policies for refunds and exchanges.

· Develop rapport with customers to encourage repeat business and referrals.

· Maintaining good relationships with other departments within the company.

· Achieve agreed upon sales targets and outcomes within schedule.

· Analyze worn or damaged parts to pinpoint the correct replacements.

· Carefully analyze the returns from the customers and make sure to work with the relevant department to manage the return process effectively.

· Keep the parts department clean, organized, and presentable.

Stay updated on automotive parts, their applications, and compatibility with different vehicles.