Sr Application Analyst

Role overview

Release and migration responsibilities

• Own quarterly Epic release planning and execution, schedules, workgroups, testing, training preparation, deployment, go-live planning, and communications.
• Administer Data Courier migrations, controls, troubleshooting, standards, procedures, and documentation.

Coordination and administration

• Coordinate Epic technical teams, package installations, environment changes, upgrades, refreshes, and issue resolution.
• Administer Nova projects, assignments, roles, workflows, and reporting; administer UserWeb, App Orchard, and Sherlock access.

Additional duties

• Provide application support and training, participate in on-call coverage, and coordinate application design, build, testing, improvements, and implementation plans.
• Analyze performance and improve efficiency; mentor teammates and share knowledge through training and documentation.
• Travel between MyMichigan locations may be required.

Education and experience

• Associate or bachelor’s degree in IT, business, or a healthcare field, with at least four years of related advanced application-system support experience.
• At least five years supporting healthcare IT, enterprise software, or electronic medical record systems; experience coordinating releases, upgrades, implementations, or technology initiatives.

Knowledge and capabilities

• Working knowledge of Epic systems, release processes, and environment management; proficiency with Microsoft Office and Windows.
• Strong analytical, organizational, problem-solving, meeting facilitation, communication, and stakeholder coordination skills.

Preferred qualifications

• Epic certification, accreditation, proficiency, or demonstrated Epic administration experience is preferred.
• Epic release management, project management, Nova administration, and Data Courier experience are preferred.
• ITIL or related healthcare IT certification and experience with Infor Lawson, OnBase, or other enterprise healthcare applications are preferred.

Working conditions

• The role may involve on-call support, travel between locations, and exposure to healthcare facility working conditions, including infectious materials and stressful situations.