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oracle

Sr Advanced Application Engr

Honeywell
Bengaluru, IND
Full-time
Senior · 8–10 years experience
Hybrid
Discovered 2 days ago

Full Job Posting

Qualifications

  • Bachelor/Master’s degree in Chemical/Process/Control/Instrumentation Engineering or a closely related field • Eight-Ten years relevant experience – use of CPM tools. Ideally some industrial experience – knowledge of refinery processes (separation/reactors), process automation, PID control desirable • Fluent in English; additional languages an asset
  • Bachelor/Master’s degree in Chemical/Process/Control/Instrumentation Engineering or a closely related field
  • Eight-Ten years relevant experience – use of CPM tools. Ideally some industrial experience – knowledge of refinery processes (separation/reactors), process automation, PID control desirable
  • Fluent in English; additional languages an asset

Responsibilities

  • Provide product and application support for external customers • Provide management of customer problems by excellent communication, responsive follow up and advocacy of customer issues within Honeywell • Collaborate closely with the other members of the team both locally and globally to solve customer problems and to exchange knowledge and best practices • Contribute text and video-based entries to the online Knowledge Base and monthly customer newsletter • Participate in review and testing of new releases to ensure customer issues are resolved • Deliver customer training and provide technical support to the sales organization • Assist the APC/CPM/PBM Team Leader to develop and implement strong teamwork processes and standards • Share knowledge and best practices within the team. • Act as a technical mentor for less experienced team members.
  • POSITIONS SCOPE:
  • This is a global position. The scope will cover the global customer base but with a focus on customers in EMEA/AP.
  • Travel: 10%, within EMEA/AP region
  • No. of direct reports: None
  • Provide product and application support for external customers
  • Provide management of customer problems by excellent communication, responsive follow up and advocacy of customer issues within Honeywell
  • Collaborate closely with the other members of the team both locally and globally to solve customer problems and to exchange knowledge and best practices
  • Contribute text and video-based entries to the online Knowledge Base and monthly customer newsletter
  • Participate in review and testing of new releases to ensure customer issues are resolved
  • Deliver customer training and provide technical support to the sales organization
  • Assist the APC/CPM/PBM Team Leader to develop and implement strong teamwork processes and standards
  • Share knowledge and best practices within the team.
  • Act as a technical mentor for less experienced team members.

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