Squadron Support Supervisor
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Key skills for this role
About the Role
BSL seeks a Squadron Support Supervisor in Dukhan, Qatar to manage tool control, inventory, and demand management for aircraft maintenance. The role involves supervising tool storage, coordinating deliveries, and mentoring QEAF staff.
Key Skills for This Role
Responsibilities
- Responsible for ensuring appropriate identification, recording and monitoring of tooling/equipment held in the tool store
- Ensure that tooling/equipment being used is tracked and recorded including a statement of condition, labelling and any other appropriate documentation for each item
- Manage tool tallies or labels as part of tool control
- Check incoming deliveries against order/delivery documentation, ensuring that all items are accompanied with supporting certification and maintenance/operation documentation as appropriate
- Responsible for ensuring timely inspection, servicing and calibration of appropriate tools and equipment
- Ensure that surplus or redundant tooling/equipment is removed from maintenance environment and quarantined or disposed
- Identify any capability or capacity issues and work with the Demand Management Specialist to ensure resolution where practical, or escalation, as appropriate
- Interface with platform maintenance & upgrade operations to ensure that appropriate and timely demands are placed on, and responded to by the supply chain
- Carry out the demand validation process, identify any issues specification, source or process and work with the Demand Management Specialist to ensure resolution where practical, or escalation, as appropriate
- Carry out the priority management process to meet customer/contract critical demand
- Carry out the reporting/metrication capability in order to articulate and manage Demand Management performance
- Mentoring the QEAF staff as they join the MOB Organisation from the Qatar Technical Institute in repair activities
Requirements
- Competent in Supply Chain operations working as a joint team and be able to define the processes, propose improvements and manage those improvements in the day to day running of the operation
- Understands the Regulatory Framework and its applicability to the Tool Stores and Demand Management processes and activities
- Able to build good relationships with Customers, Part 145 Organisation(s), Order Book Management and the other key stakeholder’s personnel
- Have operational knowledge and understanding of the platform contract(s), the fleet’s performance and the business key performance metrics
- Requires a basic functional awareness that will be developed over the life cycle of the role
- Requires analysis and planning skills along with key relationship building and problem solving skills, able to use appropriate IT systems
- Valid Driving Licence
- Institute of Supply Chain Management Level 3 or its equivalent is desirable but not essential
Full Job Posting
Role Overview
- The Supervisor will be responsible for the acceptance, storage, release and disposal of tools into and out of central storage area and the delivery of inventory/asset demands including generation, receipt, validation, prioritisation, solution, process and progression of demand through the system to
- This includes all tooling and equipment necessary.
- Coordinate the resolution of issues and priority parts including alternative parts/solutions via integrated functional solutions.
- Uses information and applies a level of operational analysis to aid demand management and achieve contractual requirements.
Core Activities
- Responsible for ensuring appropriate identification, recording and monitoring of tooling/equipment held in the tool store. This will include the registration, following acceptance and inspection, of each tool by allocation of a unique serial/identification number.
- Ensure that tooling/equipment being used is tracked and recorded including a statement of condition, labelling and any other appropriate documentation for each item. Manage tool tallies or labels as part of tool control.
- Check incoming deliveries against order/delivery documentation, ensuring that all items are accompanied with supporting certification and maintenance/operation documentation as appropriate. Check all packaging is fit for purpose with no damage to incoming items.
- Responsible for ensuring timely inspection, servicing and calibration of appropriate tools and equipment.
- Ensure that surplus or redundant tooling/equipment is removed from maintenance environment and quarantined or disposed. The tracking system must then be updated as necessary to reflect the action taken. Shall place an unserviceable tool tally whenever an unserviceable tool has been discovered and re
- Identify any capability or capacity issues and work with the Demand Management Specialist to ensure resolution where practical, or escalation, as appropriate.
- Interface with platform maintenance & upgrade operations to ensure that appropriate and timely demands are placed on, and responded to by the supply chain. Including the presentation of material supplied to maintenance in appropriate formats and timescales. The management of calibrated items through
- Carry out the demand validation process, Identify any issues specification, source or process and work with the Demand Management Specialist to ensure resolution where practical, or escalation, as appropriate.
- Carry out the priority management process to meet customer/contract critical demand. Ensure any trends are identified and escalated, as appropriate.
- Carry out the reporting/metrication capability in order to articulate and manage Demand Management performance. Ensure any trends are identified and escalated, as appropriate.
- Mentoring the QEAF staff as they join the MOB Organisation from the Qatar Technical Institute in repair activities.
Key Accountabilities
- Performance indicators – Provide effective Tool Control and Demand Management activities by meeting delivery targets and reporting any impact on Continuing Airworthiness, operational/process performance.
- Completion of activities – Ensure all Tools are accounted for at all times and are in a Servicable Condition and Demand Management activities are appropriately documented and airworthiness records are maintained on relevant systems (IT / paper based).
- Procedure/standards – Comply with the QEAF CAME, its associated procedures and standards, and any other company procedures and standards, as applicable.
- Safety Management System – Ensure Human Factors and Error Management philosophies are applied to all Demand Management activities.
- Management System Assurance – Ensure Demand Management are compliant with the QEAF Governance and Assurance framework, including supporting process confirmations and independent assurance audits.
- Statutory / Regulatory & Legislative requirements – Able to demonstrate an appropriate level of understanding and application of the relevant Continuing Airworthiness Regulatory framework.
- Contractual Requirements – Ensure compliance with applicable contractual requirements, e.g. through support to contract reviews and the incorporation of required changes into the Demand Management processes.
Qualifications/Functional Knowledge
- This person would be seen as competent in Supply Chain operations working as a joint team and be able to define the processes, propose improvements and manage those improvements in the day to day running of the operation.
- Understands the Regulatory Framework and its applicability to the Tool Stores and Demand Management processes and activities.
- Able to build good relationships with Customers, Part 145 Organisation(s), Order Book Management and the other key stakeholder’s personnel.
- Have operational knowledge and understanding of the platform contract(s), the fleet’s performance and the business key performance metrics.
- Requires a basic functional awareness that will be developed over the life cycle of the role. Continuous improvement, capability development and sustainment are also an integral part of the role.
- Requires analysis and planning skills along with key relationship building and problem solving skills, able to use appropriate IT systems.
- Valid Driving Licence
- Institute of Supply Chain Management Level 3 or its equivalent is desirable but not essential.
Benefits
- Competitive and comprehensive international salary package in a fast growing environment.
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