Sports Account Manager (Freelance)

About The Role

• Legends Global teams across the world are innate problem solvers and people who thrive on the excitement of developing events that create opportunity and connection.
• We are meticulous planners, innovative thinkers, relationship specialists and acutely experienced business leaders who love what they do.
• At Legends Global, we love events, it's what we do.
• It's a part of our DNA and what drives us.
• This role involves:
• Leading account management for our anchor tenant Dubai Basketball.
• Acting as the primary point of contact, ensuring seamless delivery of all services and deliverables while building lasting client relationships.
• Working cross-functionally across departments such as ticketing, marketing, operations, and commercial to ensure excellence in execution and client satisfaction.

Key Areas Of Responsibility

• **Client Relationship Management:** Serve as the primary account lead and point of contact for Dubai Basketball. Build and maintain strong, long-term client relationships to support client retention and future business opportunities. Conduct regular client check-ins, gather feedback, and implement necessary actions to enhance service delivery. Share client feedback with internal teams for continuous improvement.
• **Project & Event Execution:** Oversee timely and high-quality execution of all contractual and operational deliverables. Attend and support all Dubai Basketball home games. Ensure reliability and responsiveness on event days; remain contactable and available to resolve any urgent issues. Manage reporting respective to gamedays.
• **Cross-Functional Coordination:** Coordinate with internal departments to ensure seamless execution. Provide clear and consistent communication to both internal teams and external stakeholders regarding progress, updates, and issues.
• **Client Strategy & Growth:** Collaborate with the Sports Projects team to identify commercial opportunities. Attend all client-related meetings including pre-event and post-event briefs, ensuring full alignment and follow-through.
• As part of our commitment to national talent development, this position is open to **UAE National applicants**, and we strongly encourage qualified professionals to apply.
• ***This role is on a freelancer agreement, and it requires the candidate to have their own visa / sponsorship.
• A detailed job description can be found below.***

About You

Qualifications

• Degree or certification in Business, Hospitality Management, Sports Management, Marketing, or any related field.

Experience

• Minimum 3-5 years’ experience in similar role in Account Management.
• Previous experience in the UAE, preferably in the event industry.
• Excellent oral and written communication skills.
• Fluent in English.
• Arabic is a plus.

Skills And Knowledge Requirements

• Ability to work unsupervised.
• Strong presentation and communication skills.
• IT literate including the full Microsoft Office Suite.
• Ability to work with multicultural team.
• Listening skills.
• Creative thinking.
• Influential communicator.
• Driving license and car (Desirable).

Personal Qualities

• Friendly and amicable personality.
• Excellent listening and communication skills at all levels.
• Excellent internal and external stakeholder management skills.
• Excellent personal presentation and grooming.
• Willingness to work as a team member and accept direction.
• Can do attitude without compromise of safety.
• Ability to work under pressure and meet deadlines.