Splunk Solutions Engineer (Observability) - Dubai

Overview

Your Impact

• As an Observability Solutions Engineer, you play a crucial role in the pre-sales process, partnering with Sales to deliver technical expertise on Splunk’s observability solutions.
• Establish and proactively maintain positive relationships with clients and partners.
• Collaborate closely with account teams to align with sales strategies, providing support through briefings, demos, proposals, Proof of Values (POVs), integrations, and issue resolution for Splunk’s observability portfolio.
• Engage directly with customers to understand their IT challenges and business objectives, mapping these to Splunk product capabilities.
• Demonstrate Splunk’s observability products and services onsite, remotely via webinars, and at field events such as conferences and trade shows.
• Apply organized and analytical approaches to overcome sales obstacles creatively and adaptively.
• Contribute to a dynamic technical organization with a rapidly growing customer base.

Minimum Qualifications

• Experience in technical sales, pre-sales, or solution engineering within the Enterprise Software, ITOps or Cybersecurity sector.
• Experience delivering technical product demonstrations to customers in person, via webinars, or at industry events.
• Prior experience with Splunk, AppDynamics, or equivalent APM (Application Performance Monitoring) technology stack, alongside a data platform such as Splunk Cloud/Enterprise.
• Experience conducting proof of value engagements leveraging observability tools, including Splunk AppDynamics, for application performance and hybrid monitoring.
• Experience with modern application architecture, including Kubernetes, Docker, or serverless technologies. Knowledge of digital experience monitoring, including synthetics and real-user monitoring tools.

Preferred Qualifications

• Strong business acumen with the ability to understand organizational IT, cybersecurity and compliance structures and digital transformation drivers.
• Familiarity with Splunk Observability Cloud, AppDynamics or equivalent platform architecture, deployment, configuration, and troubleshooting, including setting up baselines, health rules, and proactive monitoring strategies.
• Proficiency in modern programming languages such as Python, Java, or Go.
• Knowledge of AI tools and concepts, including LLMs, GenAI frameworks, or Time Series models.
• Knowledge of security operation standards. Attainment of Splunk Enterprise Security Admin certification or other cybersecurity industry certifications (i.e., CISSP, SANS Cybersecurity, etc.)
• Splunk AppDynamics/Observability Cloud certifications are a plus.
• Willingness to travel to visit prospects and engage in onsite customer work as required.
• Why Cisco?
• At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
• We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
• These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
• Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
• Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
• We work as a team, collaborating with empathy to make really big things happen on a global scale.
• Because our solutions are everywhere, our impact is everywhere.
• We are Cisco, and our power starts with you.
• Why Cisco?
• At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
• We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
• These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
• Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
• Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
• We work as a team, collaborating with empathy to make really big things happen on a global scale.
• Because our solutions are everywhere, our impact is everywhere.
• We are Cisco, and our power starts with you.