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Specimen Processing Group Lead

Quest Diagnostics
San Juan Capistrano, USA
Full-time
Lead · 1+ years experience
Onsite
$26.04 - $27.41 / hour
Discovered 4 days ago
Communication

Full Job Posting

Qualifications

  • Required Work Experience:
  • Internal candidates minimum of one year in SPT III/related role
  • Preferred Work Experience:
  • 3 years experience in a laboratory environment with Specimen Processing experience preferred.
  • Medical background preferred which includes medical terminology applicable to a clinical laboratory
  • Physical and Mental Requirements:
  • Performs multiple tasks simultaneously and with interruptions, physical and mental stress
  • Works in a biohazard environment and practices good safety habits
  • Able to sit or stand for long periods
  • PC skills including the ability to run reports & use to manage workflow; real-time thru-put
  • Maintains confidentiality at all times. Will have access to overall employee performance, may have knowledge of disciplinary actions up to, and including termination.
  • Demonstrates leadership by example, exhibiting good attendance, good decision making, and keep the team on task
  • Demonstrates strong interpersonal skills that foster a positive environment
  • Demonstrates flexibility and adaptability
  • Drives frequent employee interaction on the floor providing feedback, coaching, and guidance
  • Demonstrates excellent communication skills and ability to answer questions with both internal and external clients
  • Adheres to Quest Diagnostics core values, safety, and compliance policies and procedures
  • Works under pressure and assists department in maintaining productivity and quality goals
  • Ability to diffuse tense situations and applies good judgment when making decisions and resolving problems
  • Education
  • Pursuant to code CA BPC 1269 under CLIA, any lab releasing results for California work must have at least a High School Diploma or equivalent.
  • Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
  • Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.
  • "

Skills:

  • PC skills including the ability to run reports & use to manage workflow; real-time thru-put
  • Maintains confidentiality at all times. Will have access to overall employee performance, may have knowledge of disciplinary actions up to, and including termination.
  • Demonstrates leadership by example, exhibiting good attendance, good decision making, and keep the team on task
  • Demonstrates strong interpersonal skills that foster a positive environment
  • Demonstrates flexibility and adaptability
  • Drives frequent employee interaction on the floor providing feedback, coaching, and guidance
  • Demonstrates excellent communication skills and ability to answer questions with both internal and external clients
  • Adheres to Quest Diagnostics core values, safety, and compliance policies and procedures
  • Works under pressure and assists department in maintaining productivity and quality goals
  • Ability to diffuse tense situations and applies good judgment when making decisions and resolving problems
  • Education
  • High School Diploma or Equivalent (Preferred)
  • Pursuant to code CA BPC 1269 under CLIA, any lab releasing results for California work must have at least a High School Diploma or equivalent.
  • Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
  • Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.

Responsibilities

  • Demonstrates a proficiency and understanding of all job duties in Specimen Processing department
  • Strong troubleshooting and problem resolution skills; ability to work effectively with the technical departments to resolve problems and gain cooperation as needed
  • Assists all SPT’s in proper test selection and problem resolution
  • Answers and clarifies employee questions (including laboratory personnel) regarding processing
  • Provides appropriate feedback to supervisor(s) when problems arise.
  • Completes appropriate shift paperwork, setting up for production, and insuring that their staff has cleaned up at the end of the shift
  • Monitors supply inventory, ordering supplies as needed
  • Repairs and maintains department equipment notifying appropriate personnel when repairs beyond the general scope are required
  • Assists in or performing all training, cross training and department auditing functions as assigned by the supervisor(s)
  • Perform all other job duties as assigned
  • In addition to above, the group leader may assist the supervisor(s) in the following:
  • Prioritizing work assignments
  • Monitoring production and activity of all SPT’s in order to meet departmental deadlines
  • Coaching for improved performance by providing appropriate feedback and maintaining a positive work environment
  • Ensures effective employee utilization through workforce planning to include staffing weekends and holidays
  • Makes suggestions and recommendations to enhance workflow
  • Helps manage department overtime
  • Ensures that all Quest Diagnostics Incorporated and Specimen Processing policies and procedures are adhered to

Preferred Qualifications

  • High School Diploma or Equivalent (Preferred)
  • 3 years experience in a laboratory environment with Specimen Processing experience preferred.
  • Medical background preferred which includes medical terminology applicable to a clinical laboratory

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