Specialty Infusion Manager

JOBSUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 1. Cultivate and manage relationships with key referral sources, including clinics, physicians, and payors, to generate Chronic and IVIG patient referrals.
• 2. Collaborate with pharmacy, intake, nursing, and operations teams to ensure seamless service delivery and customer satisfaction.
• 3. Achieve net revenue and profit (EBITDA) goals by expanding market share and securing new business opportunities.
• 4. Participate in sales meetings, training sessions, and in-service presentations to support business development efforts.
• 5. Analyze territory performance and develop strategic plans aligned with company objectives.
• 6. Address and resolve customer service issues promptly, ensuring high levels of client satisfaction.
• 7. Support managed care initiatives and assist with pricing submissions in coordination with sales leadership.
• 8. Maintain accurate and timely documentation, including call reports, expense reports, and other required submissions.
• 9. Develop and apply knowledge of relevant disease states, drug therapies, and reimbursement policies.
• 10. Assist in training staff on customer service best practices and contribute to continuous improvement initiatives.
• 11. Other related duties as assigned by supervisor or designee

JOB REQUIREMENTS AND QUALIFICATIONS

• Education:
• Bachelor’s degree preferred, ideally in business, healthcare, or a related field. Equivalent work experience will be considered.

Experience

Skills and Competencies

• Strong ability to sell healthcare services.
• Knowledge of reimbursement processes preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint).
• Excellent planning, organizational, and time management skills.
• Adaptable, self-motivated, and capable of working independently.
• Strong critical thinking and problem-solving abilities.
• Confident communicator with conceptual thinking skills.
• What we offer:
• Competitive compensation
• Benefits start on your 1st day of employment
• 401k w 4% match – no waiting or vesting period
• PTO / Floating Holidays / Paid Holidays
• Company paid life insurance, short term disability
• Employee Assistance programs to help with mental health / wellness
• Learning & Development Programs
• Perks… includes discounts on travel, cell phone, clothing and more…
• Generous employee referral program
• To learn more about KabaFusion, please visit our careers page: https://www.kabafusion.com/careers/