Specialist, Planning & Performance

Overview

About the Job

***Strategic Planning & Coordination***

• Collaborate with senior management to develop long-term strategic plans and ensure alignment with the company’s overall goals.
• Coordinate and lead the creation of detailed operational plans that outline project timelines, resource allocation, and key deliverables.
• Monitor the implementation of plans, ensuring they are executed on time, within budget, and to the required quality standards.

***Performance Monitoring & Reporting***

• Develop and implement systems for monitoring and assessing performance across departments, projects, and operations.
• Establish key performance indicators (KPIs) to measure the effectiveness of various functions and teams.
• Prepare regular performance reports for senior management, highlighting successes, challenges, and areas for improvement.
• Analyse performance data to identify trends, opportunities for optimization, and potential risks.
• ***Process Improvement***
• Identify opportunities to enhance performance through process improvements, system optimizations, and best practices.
• Work closely with cross-functional teams to implement process changes that drive efficiency, reduce costs, and improve quality.
• Develop and recommend strategies for continuous improvement initiatives across operations.

***Risk Management & Problem Solving***

• Monitor and identify potential risks that could impact the execution of plans or performance outcomes.
• Develop contingency plans to address identified risks and mitigate their impact on projects or operational activities.
• Troubleshoot and resolve performance-related issues by analysing root causes and recommending corrective actions.
• ***Project Management Support:***
• Support the project management team by tracking project progress, ensuring that milestones are met, and deliverables are on schedule.
• Assist with resource planning and ensure that resources are allocated effectively to meet project deadlines.
• Liaise with various teams to ensure that project plans and performance targets are clearly communicated and understood.
• ***Stakeholder Engagement***
• Regularly engage with internal stakeholders (management, operations, finance, etc.) to provide performance updates, insights, and recommendations.
• Collaborate with external stakeholders such as vendors or clients to ensure alignment with performance objectives and goals.

***Data Analysis & Reporting Tools***

• Utilize advanced data analysis techniques and software tools (e.g., Excel, Power BI, etc.) to track and report on operational performance.
• Ensure that all data collected for performance measurement is accurate, timely, and relevant for decision-making.
• ***Training and Development***
• Provide training and support to teams on planning processes, performance measurement tools, and best practices.
• Promote a performance-oriented culture across the organization by fostering continuous learning and improvement.

Minimum Requirtments

• Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
• A Master’s degree or relevant certifications (e.g., PMP, Six Sigma) is a plus.
• At least 3-5 years of experience in planning, performance management, or a related role.
• Strong background in project management and process optimization.
• Experience with performance management systems and tools.

Technical Skills

• Proficient in data analysis and reporting tools (e.g., Excel, Power BI, Tableau).
• Familiarity with ERP systems and project management software (e.g., MS Project, Asana, SAP).
• Analytical Skills: Strong problem-solving skills with the ability to analyze complex data and generate actionable insights.
• Communication: Excellent verbal and written communication skills to effectively collaborate with various stakeholders and present findings.
• Attention to Detail: High level of attention to detail with the ability to manage multiple tasks and projects simultaneously.
• Project Management: Proven ability to manage multiple projects and deliver results on time and within budget.