successfactors
Specialist, Order Management
Metso
Gurugram, IND
Mid
Onsite
Discovered 2 days ago
Communication
Key Skills for This Role
Communication
Full Job Posting
What you’ll do
- Ensure consistent and high-quality execution of order booking, order fulfilment, and demand release to the supply chain within the assigned region. Coordinate with key stakeholders to ensure timely and accurate information flow throughout the delivery process. Manage backlog effectively to support backlog health and on-time delivery. Proactively identify and mitigate risks related to supply chain constraints that could affect delivery timelines. Act as the primary point of contact for day-to-day order-related matters and coordinate the resolution of order execution issues. Ensure compliance with Metso processes, policies, and guidelines. Monitor operational performance through key metrics, including on-time delivery, project reliability, task reliability, case handling time, and backlog health. Identify opportunities to improve order management processes, operational efficiency, and customer satisfaction.
What you’ll bring
- Experience in Order Management, Supply Chain, Customer Support, Logistics, or a similar operational environment. Good understanding of end-to-end order execution, backlog management, and delivery processes. Ability to identify risks early, follow up on actions, and drive issues towards resolution. Strong collaboration and communication skills, with the ability to work effectively across multiple teams and stakeholders. Customer-focused mindset and the ability to manage day-to-day order-related communication professionally. Strong organizational skills, attention to detail, and a proactive approach to problem-solving. Ability to work effectively in an international and cross-functional environment. Fluency in English, both written and spoken. What's in it for you At Metso, you will combine meaningful work with opportunities to learn, grow, and make an impact in a supportive and inclusive environment. You’ll be part of a global team where collaboration, wellbeing, and continuous learning are part of everyday work. We support your growth and wellbeing by offering: Purpose-led work: Contribute to enabling sustainable modern life and transforming the industry. Wellbeing: Access to wellbeing programs, occupational healthcare, and supportive services. Rewards: Competitive compensation and performance-based incentives. Flexibility: Working options that support balance and productivity. Growth: Learning pathways, mentoring, internal mobility, and global collaboration opportunities. Culture: A caring, collaborative, and inclusive workplace committed to helping you thrive. When joining Metso in India, you can also benefit from locally applicable employee benefits and programs. Get in touch Want to rise above the possible with us? Click “Apply now” to submit your application. Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices. How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability. Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change. Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki. metso.com
About Metso
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