Specialist, IT Analysis - Systems Analyst

Job Description Summary

Key Responsibilities

• Leads or partners with business stakeholders, Architects, and technology professionals to understand business needs, desired outcomes, and solution context, align requirements to target architecture and technical guardrails, and surface impacts, dependencies, and trade-offs.
• Manages complex requirements and drives business alignment through facilitation, visual management, and stakeholder collaboration.
• Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Leads the development, clarification, and maintenance of detailed requirements work products and supporting documentation, and drives verification, traceability, and management of functional and non-functional requirements across the delivery lifecycle.
• Supports or leads the complete requirements lifecycle from idea through implementation across complex initiatives.
• Provides complex analysis of business processes, systems, data, and performance measures to support business outcomes, identify quality improvement opportunities, and strengthen decision-making.
• Leads data-informed discovery by using usage and performance data to identify opportunities, validate assumptions, and translate insights into clear recommendations that balance customer needs, business value, technical feasibility, and product strategy.
• Uses technical knowledge, business analysis expertise, and interpersonal skills to communicate, negotiate, and solve problems with stakeholders and team members.
• Coaches less experienced analysts and raises the quality, consistency, and repeatability of analysis and requirements practices.
• May perform other responsibilities as assigned. Reporting Relationships: Reports to a Technology Manager or Director. Typical Skills and Experiences: Education : Undergraduate studies in computer science, management information systems, or a related field are preferred. License/Certification/Designation: Technology certifications or designations are not required but encouraged. Experience : Six or more years of relevant work experience including software delivery or educational experience within a technology domain. Experience delivering technology and/or business solutions across industries, platforms, and/or lines of business (LOBs) within the insurance and/or financial services industries. Demonstrated capability in managing the requirements lifecycle, including facilitation, elicitation, and documenting requirements. Knowledge, Abilities and Skills: Strong analytical and communication skills and knowledge of planning. Ability to influence, negotiate, and set priorities as needed. Insurance/financial services industry knowledge is a plus. Other criteria, including leadership or technical skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions : Overtime Eligibility: Exempt (Not Eligible) Working Conditions: Hybrid to normal office environment. Some travel may be required. ADA : The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

• We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here .
• Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

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