Specialist, Fraud Awareness and Training

About This Role

Job Description

Job Purpose:

The Group Fraud Risk & Investigations function is part of the group’s Risk Management function and provides second line Fraud Risk oversight for the firm’s front office and support / control functions.

The Specialist Fraud Awareness & Outreach is responsible for supporting the Fraud Department’s Training and Awareness campaigns and initiatives. The incumbent will collaborate with SME’s in the Strategy and Investigations functions to identify the latest fraud trends and scams in order to produce and deliver training and awareness material to the Bank’s staff, its customers and third parties according to the plan. The incumbent will further assist in onboarding of consultants and third party providers to the fraud department by ensuring that all documentation and processes per bank policy is complied with.

Specific Accountabilities:

• Engage department colleagues to identify current fraud trends and scams.
• Collaborate with subject matter experts to aid in crafting and delivering targeted fraud awareness communications for customers, staff and third party vendors.
• Ensure that all fraud awareness material is succinct to ensuring clarity and ease of comprehension.
• Identify current fraud trends and draft messages for staff, customers and third parties and submit for approval to the line manager.
• Identify and make recommendations to the line manager on new and innovative channels of communication to reach the target audience.
• Facilitating internal training programs for bank employees and draft material relevant to targeted groups of employees.
• Liaising with external parties for fraud trainings either internally or externally as/if required.
• Preparation of material and coordinating the delivery of the awareness campaign related to the International Fraud Awareness Week.
• Assist AVP Fraud Prevention, Awareness & Outreach with payment of invoices for vendors.
• Supporting all P&V team activities within GFRI as/when required.

Qualifications & Experience:

Minimum Qualification

• Bachelor’s degree in Business, Finance, Law, or a related discipline.
• Relevant industry certifications e.g., CFE, CFA, FRM, CAMS etc. are preferred.

Minimum Experience & competencies

• 2 years’ relevant experience in the banking sector.
• Working knowledge of bank products, channels and services.
• Working knowledge of fraud risk in the banking sector.
• Strong administrative skills and ability to multitask.
• Experience in crafting and delivery of communications and training material.
• Strong communication and presentation skills.

Responsibilities

Qualifications

About Us About Us:

First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.

Life at FAB:

Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization

Career Development:

FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.

Our Values:

At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.

Join our team and be part of a journey to shape the future of banking.