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icims

Specialist, Field Representative

Trimac Transportation
Richmond, CAN
Full-time
Mid · 3+ years experience
Onsite
CAD 70000-90000 yearly / year
Discovered 1 months ago

Full Job Posting

Please note that a valid Class 1 License is a requirement to be considered for this position.

  • Able to build relationships with Customers and Drivers • Able to deal with problems and manage conflict • Deal with difficult situations and conversations • Excellent interpersonal and strong communication skills • Able to lead and manage people including coaching and teaching • Exceptional customer service skills • Ability to champion change • Technologically competent • Knowledgeable of HSSE policies and Government regulations (NSC, TDG, Dangerous Goods, etc.) are followed by Drivers
  • This position is responsible for:
  • Building and maintaining relationships with Customers and Drivers • Conducting regular site visits with Customers and Drivers • Identifying new business opportunities with existing Customers • Ensuring site-specific orientation, Safe Work Permits are current and compliant for existing Customers and communicated to Drivers • Setting up site-specific orientation with new Customers and Drivers • Creating and maintaining location maps and journey management packages • Attending ongoing Customer and operations meetings including safety • Conducting Field Level Risk Assessments and communicating results • Troubleshooting issues regarding service deviations and direct Customer concerns as they arise with both Drivers and Operations • As required, gather completed signed tickets (Bill of Ladings BOL) from customer sites • Reviewing, assessing, and approving performance, and requirements of new Drivers post orientation • Liaise with Area Manager in the hiring, performance, and termination process for Drivers • Managing general day-to-day office operations • Providing accurate information on resource and equipment needs • Assisting and supporting Company Dispatch • Ensuring all safe work practices are being monitored and implemented • Coordinating Drug & Alcohol processes including pre-hire and post-incident • Responding, conducting, and investigating incidents in collaboration with Area Manager and HSSE • Communicating mandatory attendance at Quarterly Safety meetings • Being accountable for the supply and distribution of appropriate PPE • Participating in safety lanes in coordination with HSSE • Following up with Drivers on all required and ongoing compliance documentation • Champion, train, assist and troubleshoot the utilization of Company-specific technology • On-Call per schedule • Being flexible and adaptable to complete site-specific duties and tasks as required

• Must have a Class 1 license / Class A Commercial License

  • High School Diploma or equivalent is required • Approximately 3 years of relevant experience either in a similar role or gained through formal apprenticeships
  • We invest in our employee’s growth through training and development programs. We offer a comprehensive benefits package such as:
  • Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
  • Paid vacation, sick time, and company holidays
  • Paid time off for volunteer activities to help give back to our communities
  • Pension Plan
  • Tuition Reimbursement Program to achieve your educational goals
  • Continuous learning and career development
  • We make safety a part of every decision
  • We make safety personal
  • We have the courage to intervene

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