Specialist - Family Crisis Support, Monroe Region
Role Overview
The Specialist Family Crisis Support is responsible for working to help youth and families learn new skills to help them cope with individual and family stressors.
Through ongoing education, support and skill building, this position helps youth avoid out-of-home placement, including psychiatric hospitalization.
This is a full-time (40 hours) position on primarily a Monday-Friday 9:00am-5:00pm schedule, but flexibility for hours outside that schedule may be required based on family needs.
This role requires the hire to use a personal vehicle for on-the-job travel, with mileage eligible for a generous reimbursement.
Full Job Posting
Education & Experience
- Bachelor’s Degree in Education, Psychology, Sociology, Human Services or a related field required.
- Minimum 1 year of experience in health and/or human services or related field required.
- SPECIAL REQUIREMENTS
- Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
- Knowledge, Skills & Abilities
- In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:
- Knowledge and strong understanding of community services.
- Knowledge of Functional Behavioral Approach and demonstrated ability to work with children and families from this approach.
- Ability to effectively engage youth and families.
- Ability to teach and role model skills for both youth and caregivers.
- Knowledge and understanding of trauma-informed care.
- Physical Demands & Work Environment
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to work a variable scheduling including evenings and weekends
- The following daily physical demands are required:
- Sitting (up to 6 hours)
- Occasional standing (up to 2 hour)
- Occasional walking (up to 2.5 hours)
- Driving (several times a week up to 6 hours)
- Continuous balancing (up to 8 hours)
- Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
- Weekly lifting up to 10-15 lbs. on a daily basis
- Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
- Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent
- Ability to change positions as needed
- SPECIAL CONSIDERATIONS
- While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.
- $21.50 Minimum pay rate, $31.00 Maximum pay rate hourly, based on experience.
About Hillside
Nonprofit human-services organization providing community services, education, and residential treatment to youth, adults, and families.
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