Specialist - Engineering Systems

Overview

Key Responsibilities

• Ensures that the engineering systems are operational and using its maximum available functionality.
• Manages service request and change request in conjunction with maintenance and engineering.
• Develops, implements, and controls changes to working practices to better suit the system.
• Manages engineering systems testing and acceptance during new release and patching.
• Acts as a focal point for the future development of the business intelligence system.
• Acts as focal point for engineering iPads and responsible for creating policies, controlling iPad application versions, review and publishing new application in the Air watch Mobile device management. .
• Manages the development of technology and delivers to engineering and maintenance e.g., iPad applications to line maintenance, RFID solutions, E-signatures etc. .
• Carries out business process mapping and determines the best course of action to implement change for engineering and maintenance. .
• Undertakes report requirement gathering across the engineering and maintenance area and evaluates the solution for report development.
• Manages relationships with relevant suppliers and other external stakeholders.
• Manages development of AMOS training modules for engineering departments and provides training as required.
• Perform regular maintenance and updates of engineering systems, including software, hardware, and databases.
• Collaborates with IT teams to ensure the integration and compatibility of engineering systems with the overall IT infrastructure.
• Conduct training sessions and workshops to educate end-users on the proper usage and functionality of engineering systems.

Qualifications

• Bachelor's Degree (3+ years)
• Degree in Computer Science, IT, Engineering or related
• Fluent in English
• Years with qualifications: 8 - 10 years

Competencies

• Customer Focus
• Team work
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience and Flexibility (Can do attitude)

• Inspiring & Developing Others

• Decision Making
• Strategic Thinking
• Business Acumen
• ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team.
• Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.