Specialist Documentation (Banking)

Role overview

Documentation and processing

• Prepare facility letters and security documents accurately and within agreed timelines.
• Review executed documents, confirm signatory authority and capacity, and check existing security documentation.
• Arrange pledge registrations and finalize FRS after conditions precedent are completed for limit release.
• Complete document preparation, verification, lodgment, and charge registration in line with the CRAD operating framework, PFDs, and approval terms.
• Prepare FRS/EFRS records and share the auto-generated nCino booking sheet with relevant stakeholders.
• Support collateral pledge, registration, release, and collateral record updates.

Controls and stakeholder support

• Maintain accurate MIS, reports, and stakeholder submissions and comply with policies, procedures, circulars, and regulatory requirements.
• Identify documentation deficiencies, exceptions, and risks; escalate or resolve them promptly.
• Address audit, QA, and INA observations within timelines and coordinate with Group Legal on bespoke documents and clarifications.
• Review pending items daily, drive closure where feasible, and respond promptly to business units, GCD, INA, and other stakeholders.
• Handle stakeholder queries, complaints, reports, and follow-ups in line with service standards.

Improvement and development

• Participate in assigned UAT, project implementation, and process improvement initiatives.
• Contribute ideas for stronger controls, quality, productivity, automation, reporting, and tracking.
• Maintain awareness of relevant procedures, products, systems, and legal and documentation requirements; complete mandatory training on time.

Role requirements

• Work in accordance with approval terms, policies, procedures, regulatory requirements, and the CRAD operating framework.
• Verify signatory and approval authority and compliance requirements before processing documentation.
• Maintain accurate records and reports and identify, escalate, or resolve documentation risks and exceptions.