Specialist- Data Center Engineer

About Ewec

Data Center Engineer

Job Specific Responsibilities

• Define and implement cloud strategy using a comprehensive view aligned with EWEC requirements.
• Manage on-premise IT/OT systems and cloud infrastructure architecture, installation, configuration, and maintenance.
• Design, plan, execute, and support cloud infrastructure services and hybrid environments.
• Operate, monitor, and maintain data center infrastructure including servers, storage, backup systems, racks, and monitoring tools.
• Ensure high availability (HA) of systems and services across cloud and on-prem environments.
• Support disaster recovery (DR) readiness, including planning, execution, testing, and documentation of results.
• Carry out preventive and corrective maintenance activities across data center and infrastructure systems to minimize downtime.
• Perform system upgrades, patching, migrations, installations, and decommissioning of infrastructure components.
• Manage capacity planning across cloud and data center environments, ensuring scalability and optimal resource utilization.
• Establish and monitor performance metrics, KPIs, SLAs, and system health indicators, ensuring compliance and reporting.
• Investigate incidents, perform root cause analysis, and implement corrective and preventive actions to avoid recurrence.
• Manage and support incident, problem, and change management processes in line with ITIL practices and ISO 20000.
• Lead automation initiatives for operational tasks, monitoring, health checks, and infrastructure management.
• Maintain and ensure accuracy of infrastructure documentation including CMDB records, asset inventories, system diagrams, and rack layouts.
• Perform full asset lifecycle management including installations, upgrades, replacements, decommissioning, and Requests for Disposal (RFD).
• Coordinate with vendors and contractors during maintenance, support, and installation activities.
• Monitor environmental conditions in data centers (temperature, power, cooling) and escalate issues when required.
• Support implementation of energy-efficient practices to reduce data center power consumption and carbon footprint.
• Support internal and external audits including regulatory, vendor, and compliance assessments, ensuring proper evidence and reporting.
• Ensure adherence to security, regulatory, operational, and compliance requirements for IT and OT environments.
• Support system integration, testing, acceptance testing, and validation of infrastructure and services.
• Provide operational support outside working hours and during weekends when required to ensure service continuity.
• Support and contribute to Business Impact Analysis (BIA) activities to identify critical systems, dependencies, and recovery priorities for IT and OT environments.
• Ensure legacy OT systems are properly assessed, documented, and maintained, including understanding technical constraints, risks, and lifecycle considerations.
• Manage and support integration of legacy OT systems with modern cloud and infrastructure platforms, ensuring stability, security, and continuity of operations.
• Ensure disaster recovery (DR) and business continuity (BCP) strategies are aligned with BIA-defined criticality levels of systems and services.
• Identify risks associated with aging or end-of-life OT infrastructure and propose mitigation, upgrade, or replacement strategies.
• Perform daily backup monitoring, verification, restoration support, and escalation to ensure data protection, availability, and compliance with backup policies.

Minimum Experience

• Bachelor’s degree in computer science, Information Technology, Electrical/Electronic Engineering, or related field.
• Relevant certifications desirable (e.g., Data Center Specialist, CDCP, VCP, MCSE, ITIL Foundation) Certifications (Preferred)
• AWS Certified Solutions Architect or Microsoft Certified: Azure Solutions Architect

Experience

• Hands-on experience with server, storage, backup, and virtualization systems.
• Exposure to both enterprise IT and OT environments is an advantage.
• Strong IT infrastructure experience across cloud and/or hybrid environments with minimum 4+ years of experience in data centre operations or engineering
• Experience in one or more domains: cloud infrastructure, enterprise architecture, networking, system administration, or IT operations.
• Proven experience in managing cloud platforms (AWS, Azure or equivalent).
• Experience in IT service management (incident, problem, change management).
• Experience translating business requirements into technical solutions.