Specialist, Content Management

Job Purpose

Content & Asset Support

• Assist in organizing and maintaining digital asset libraries (DAM), ensuring all content is properly tagged, categorized, and easy to retrieve
• Support content uploads, updates, and publishing across CMS platforms
• Ensure assets are up to date, correctly formatted, and aligned with brand guidelines
• Track basic usage rights and flag any expired or restricted content

Production & Coordination Support

• Support the Production team in coordinating production-related tasks and timelines
• Assist in preparing assets and files for production and vendor sharing
• Help track deliverables, timelines, and approvals across projects
• Provide basic coordination support between internal teams and external vendors when required

Workflow & Process Support

• Assist in maintaining content workflows, ensuring smooth handovers between creative, content, and production teams
• Support review and approval processes by organizing files, feedback, and versions
• Help identify simple process improvements to enhance efficiency and organization

Quality Control & Accuracy

• Conduct basic checks to ensure content is accurate, properly formatted, and aligned with brand standards before publishing or production
• Support consistency across content and asset usage across channels

Cross-Functional Collaboration

• Work closely with creative, marketing, and production teams to support campaign execution
• Assist in coordinating content schedules, updates, and deliverables across teams

Flexibility & Additional Support

• Provide support across content, creative, and production tasks as needed
• Take on additional responsibilities aligned with the role and team priorities as the function evolves

Scope Clarification

• This role supports content and production workflows but does not own production execution or vendor management, which is led by the Production Specialist

Qualifications, Experience, Knowledge & Skills

• Bachelor’s Degree in Marketing, Communications, Media, or a related field
• 4-5 years of experience in content, marketing, or creative environments
• Basic familiarity with CMS and/or digital asset management systems (DAM)
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Good communication skills and ability to work across teams
• Basic understanding of content workflows and digital platforms
• Proactive mindset with willingness to learn and grow within the role