Specialist, Client Processing Representative II

We’re seeking a future team member for the role of Specialist, Client Processing II to join our Loans Enablement Operations team. This role is located in Pittsburgh. In this role, you’ll make an impact in the following ways:

• Perform routine and non-routine client service and transactional support functions
• Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues
• Process account related transactions per scheduled events/client authenticated direction
• Manage situations requiring adaptation of response or extensive research according to client response, escalating more complex situations to senior colleagues To be successful in this role, we’re seeking the following:
• Bachelor’s degree or the equivalent combination of education and experience is required
• 0-3 years of total work experience is preferred
• Experience in brokerage processing is preferred
• Applicable local/regional licenses or certifications as required by the business