Specialist, Application Support
Full Job Posting
Qualifications
- Bachelor’s degree in engineering, computer science, or related field.
- Exposure to Native Monitoring skills and tools including but not limited to (Datadog, Logic Monitor, Pager Duty).
- Ability to create Datadog Dashboards and conduct log analysis.
- Positive attitude, team player, self-starter; ability to work independently.
- Comfortable working in an Agile environment.
- Good understanding of ITIL service lifecycle stages.
- Advanced knowledge of infrastructure components (cloud services, containerization, compute, storage, networking system).
- Application Support experience in a Microsoft Azure Cloud environment.
- Proficiency in Microsoft Office Tools, SQL, Analytic Reporting Suite, Metric Dashboards, Application monitoring tools, and Job Scheduler tools.
- Demonstrated good interpersonal and communication skills.
- Ability to work flexible and extended hours, covering global business hours, holidays, and weekends on a rotational basis.
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