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naukri

Spa Therapist

VOGO - ABU DHABI GOLF RESORT AND SPAL.L.C - O.P.C
Abu Dhabi, UAE
Mid-Senior
2 days ago
Spa TechnicianBody TreatmentsMassage TherapyMassage TherapistProduct KnowledgeCustomer ServiceFacial TreatmentsSkincare Specialist
Free

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Spa TechnicianBody TreatmentsMassage Therapy
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Overview

  • Safety and Security
  • Notify your manager/supervisor immediately of work-related incidents or any other injuries.
  • Discern and rectify hazardous job methods or circumstances and/or relay them to management and security/safety staff.
  • Abide by the safety and security directives and processes of the organization and department to guarantee a spotless, secure, and protected atmosphere.
  • Adhere to property-specific procedures when confronted with critical situations (for instance, evacuations, medical crises, natural calamities).
  • Preserve vigilance concerning unwanted individuals present on property premises.
  • Observe the policies and procedures for the secure use and storage of gear, machinery, and tools.
  • Utilize the correct gear, and apply proper lifting techniques when needed to prevent harm.
  • Successfully accomplish relevant safety education and gain certifications for executing work assignments

Key Responsibilities

  • Client Consultation:
  • Conduct thorough consultations with clients to understand their health history, preferences, and specific treatment goals.
  • Tailor spa treatments to meet the individual needs and preferences of each client.

• Spa Service Delivery

  • Perform a variety of spa treatments, including massages, facials, body wraps, and other therapeutic services.
  • Demonstrate expertise in various massage techniques and spa therapies.
  • Skincare and Product Knowledge:
  • Provide skincare advice and recommend products based on the client's skin type and concerns.
  • Stay informed about spa products, including ingredients and benefits, to educate clients.
  • Hygiene and Sanitation:
  • Maintain high standards of cleanliness and hygiene in treatment rooms and work areas.
  • Follow proper sanitation protocols and ensure that equipment and tools are sanitized between clients.
  • Client Education:
  • Educate clients on the benefits of spa treatments and provide post-treatment care instructions.
  • Offer advice on maintaining overall wellness and skincare at home.
  • Appointment Management:
  • Efficiently manage appointment schedules, ensuring punctuality and proper time management.
  • Communicate with reception staff to coordinate bookings and handle client inquiries.
  • Customer Service:
  • Provide exceptional customer service by addressing client needs, concerns, and preferences.
  • Create a welcoming and relaxing environment to enhance the overall client experience.
  • Product Sales and Upselling:
  • Recommend and sell retail products related to spa treatments.
  • Upsell additional services or enhancements to maximize the client's spa experience.
  • Professional Development:
  • Stay updated on industry trends, new treatments, and advancements in spa therapy.
  • Participate in training and development programs to enhance skills and knowledge.
  • Documentation and Record Keeping:
  • Maintain accurate and organized client records, including treatment notes and product recommendations.
  • Collaborate with colleagues and management to track client preferences and feedback.

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