Spa Steward - Stillwell Spa
Role Overview
The Locker Room Attendant is responsible for maintaining the cleanliness, organization, and overall appearance of the locker room areas while providing outstanding customer service to members and guests. This role ensures a welcoming, well-stocked, and sanitary environment, and assists guests with amenities, towels, and lockers as needed.
Full Job Posting
Job Summary
The Locker Room Attendant is responsible for maintaining the cleanliness, organization, and overall appearance of the locker room areas while providing outstanding customer service to members and guests. This role ensures a welcoming, well-stocked, and sanitary environment, and assists guests with amenities, towels, and lockers as needed.
Guest Service & Hospitality
Greet members and guests in a friendly, professional manner.
Assist with locker assignments, towel distribution, and amenity requests.
Anticipate and respond to member and guest needs to ensure satisfaction.
Facility Cleanliness & Upkeep
Regularly clean and disinfect locker rooms, restrooms, showers, sauna/steam areas, and vanity stations.
Ensure towels, robes, and toiletries are replenished throughout the day.
Remove used towels and laundry to designated areas for processing.
Report maintenance or safety issues promptly to management.
Organization & Presentation
Keep locker areas neat and presentable at all times.
Organize supplies and ensure amenities are attractively displayed and available.
Support daily opening, mid-shift, and closing duties.
Health & Safety Compliance
Follow all cleaning and sanitation protocols in accordance with health and safety regulations.
Use cleaning supplies and equipment safely and as directed.
Monitor locker room for spills, hazards, or unsafe conditions.
Education & Experience
High school diploma or equivalent preferred.
Previous experience in housekeeping, customer service, or spa/fitness environments a plus.
Skills & Traits
- Friendly, courteous, and professional demeanor.
- Attention to detail and pride in maintaining a clean, organized environment.
- Ability to work independently and as part of a team.
- Must be dependable and punctual.
- Comfortable interacting with guests in locker room/spa settings.
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
Climb/Balance -- Stairs, ladders, ropes, equipment, beams
Stoop/kneel/crouch or crawl -- Position self, move
Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information
See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.
Location
- StillWell
About Arch Amenities Group
Provider of amenity management and consulting services.
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