Spa Receptionist
Full Job Posting
Qualifications
- What It Takes to Make the Stay
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Responsibilities
- Here's what you'll do during a typical day:
- Greet and assist guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to requests, and resolve any issues in a friendly, efficient manner
- Maintain a clean, inviting environment: Clean and sanitize spa areas including locker rooms, treatment spaces, and equipment in compliance with health and safety standards
- Manage spa supplies: Monitor and restock towels, refreshments, and other amenities as needed
- Monitor facility usage: Observe spa activity and report any concerns to maintain a safe and relaxing environment
- Process transactions with care: Accurately total and handle guest payments using the point-of-sale system; manage cash transactions, process credit and debit cards, issue change, and redeem gift certificates/cards
- Support spa operations: Perform general duties and provide support to the spa team as needed to enhance the guest experience
About Hilton
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