Spa Receptionist
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
"Why work for Banyan Tree Doha? Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels.
Key Skills for This Role
Full Job Posting
Overview
**Company Description** **"Why work for Banyan Tree Doha?**
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels.
Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.
Job Description** **Key Responsibilities
- Greet guests warmly and professionally upon arrival.
- Answer phone calls, emails, and other inquiries promptly and accurately.
- Schedule spa appointments and maintain an up-to-date reservation system.
- Ensure guest profiles and preferences are accurately recorded.
- Explain spa services, products, promotions, and packages to guests.
- Handle check-ins and check-outs, including billing and payment processes.
- Maintain cleanliness and organization of the reception area and relaxation zones.
- Coordinate with therapists and spa staff to ensure a seamless service flow.
- Upsell spa products and retail merchandise.
- Resolve guest complaints or concerns promptly and professionally.
- Follow opening and closing procedures of the spa.
- Ensure compliance with all health, safety, and hygiene regulations.
- **Qualifications** **Qualifications:**
- Proven experience in a receptionist or front desk role, preferably in a spa or hospitality setting.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and remain calm under pressure.
- Professional appearance and positive attitude.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Banyan Tree
Waiter / Waitress
Doha, QAT
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki
Marketing Executive
Doha, QAT
Company Description "Why work for Banyan Tree Doha? Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and archit
Hostess
Doha, QAT
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki
Barista
Doha, QAT
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki