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Solutions Engineer, Enterprise East (Pre-Sales)

Hightouch
Toronto, CAN
Full-time
Mid-Senior
Onsite
CAD 215,000 to CAD 270,000 annually
Discovered 1 months ago
Enterprise pre-salesSolutions engineeringSolution architectureTechnical discoveryArchitectural whiteboardingProduct demonstrations

Full Job Posting

About Hightouch

Hightouch provides an agentic marketing platform powered by a composable customer data platform.

The company helps marketing teams analyze performance, generate creative, and build end-to-end campaigns using data and AI.

Role Overview

Own the technical win for enterprise customers across discovery, architectural solutioning, demonstrations, proof-of-concept engagements, and technical validation.

Partner with Account Executives, technical champions, Product, and Engineering across complex enterprise sales cycles.

Become a product expert and trusted advisor for enterprise buyers adopting AI, data activation, and agentic marketing capabilities.

What You’ll Do

  • Lead technical discovery and translate customer architecture, workflows, and objectives into differentiated requirements and solution designs.
  • Design and deliver tailored demonstrations and architectural solutions across Customer Studio, Identity Resolution, Match Booster, and the Agentic Marketing Platform.
  • Run proof-of-concept engagements from scoping through validation with the rigor required to close complex enterprise deals.
  • Build technical relationships with data engineers, architects, and marketing technologists.
  • Navigate buying committees across technical teams, marketing leaders, and C-suite executives.
  • Advise customers on AI workflows, data activation, and agent-based decisioning capabilities.
  • Partner with Product and Engineering on go-to-market strategy for emerging AI and agentic products.
  • Use modern AI tooling to improve the solutions engineering workflow.

Required Qualifications

  • At least 5 years of progressive enterprise pre-sales or solutions engineering experience with complex solution architecture.
  • Ability to lead technical discovery, architectural whiteboarding, and solution design with technical, business, and C-suite audiences.
  • Deep familiarity with cloud data warehouses, data modeling, data engineering, integrations, and APIs.
  • Ability to build technical champions and influence complex buying committees.
  • Experience in competitive enterprise sales motions.
  • Intellectual curiosity, ambition, humility, and a team-first orientation.

Bonus Qualifications

  • Familiarity with MEDDPICC, Command the Message, or an equivalent value-selling framework.
  • Hands-on experience with Customer Data Platforms, marketing automation, data warehouses, or similar technologies.
  • Experience collaborating with data engineering, data science, or analytics teams.
  • Experience in a high-growth B2B SaaS company.
  • Travel for customer and team engagements.

Compensation

  • On-target earnings are CAD 215,000 to CAD 270,000 annually.
  • Base salary is CAD 150,000 to CAD 189,000 annually.
  • The offer depends on experience, interview performance, and final level and may include ISO equity options.

Culture

Hightouch emphasizes ambition, continuous improvement, high performance, humility, kindness, and collaboration.

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