{bc}
Apply
gem

Solutions Engineer

Bridge
Remote, USA
Full-time
Senior Level
Remote
USD 180000-220000 yearly
Discovered 1 months ago

Full Job Posting

  • Own the partner technical relationship: Be the primary technical point of contact for our partners, from kick-off calls to day-to-day triage to integration support
  • Slack triage: Field inbound Slack questions from partner teams; a mix of quick answers and deeper digs
  • Partner kick-offs: Run 3-5 partner kick-off calls per week, own implementation plans, and maintain a regular cadence of scheduled client calls
  • SLA coverage: Respond to partner inquiries within our contracted SLAs, including periodic weekend coverage
  • Integration and tooling delivery: Maintain and execute against our backlog of partner-facing features, integrations, libraries, and SDKs
  • New service lines: Contribute to new service lines as we roll them out, including building integrations, writing external documentation, and creating guides that help partners move faster independently
  • Product and engineering translation: Convert partner pain into clear specs, bug reports, and product asks; own the partner request tracking system
  • 5-10 years of engineering experience, with meaningful time in a client-facing or partner-facing capacity
  • Direct partner or customer-facing experience; you have been on the calls and owned the relationships
  • Healthcare industry experience, ideally in integration or infrastructure
  • Fluency in our core stack: TypeScript, Node, and React
  • Broad technical knowledge across other languages and stacks
  • Strong written and verbal communication, calibrated for both engineers and non-technical stakeholders; clear, direct, and appropriately informal
  • Self-organized and able to manage your own time and priorities without being told what to do next
  • Startup experience and comfort with ambiguity
  • Experience working with EHRs
  • Familiarity with Postgres, Temporal, and AWS
  • Prior experience shipping integrations, libraries, or SDKs
  • Direct ownership over our partner technical experience from the start
  • High autonomy and real ownership within a small, senior engineering team
  • Work directly with our CTO and leadership team in a high-growth, venture-backed health tech company
  • Real technical scope: client relationships, integration builds, and platform contributions all in one role

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Bridge

Talent Lead

, USA

Discovered 2 days agoFull-time

Credentialing Specialist (

, USA

Discovered 2 days agoContract

Security GRC Analyst/Program Manager, Bridge

, USA

Discovered 1 months agoFull-time

Senior Vice President, Product

, USA

Discovered 1 months agoFull-time

Senior Product Marketing Manager

Paramus, USA

Discovered 1 months agoFull-time

Revenue Cycle Specialist

, USA

Discovered 1 months agoFull-time

Account Manager

Boulder, USA

Discovered 1 months agoFull-time