Solutions Engineer

Overview

• ****Who we are****
• Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are.
• The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third-party credentials with organisations and other people.
• Today, we have over twenty million app downloads around the world.
• We’ve expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e-signing, AI anti-spoofing technologies and we continue to think of innovative new offerings.
• From day one, we’ve been working to fix an outdated identity system.
• This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people.
• We are committed to solving identity problems through grassroots research and social purpose initiatives.
• ****Purpose of the Role****
• : Assist with the integration of Yoti solutions by creating structured, impactful engagements with clients.
• Act as a key trusted relationship contact for integrators, ensuring they have a successful integration experience/proof of concepts and adopt the Yoti services.
• ****Role Dimensions****
• : Part of the Client Services department working closely with the Sales, Product, BI (Business Intelligence) and Operations Team.
• Member of the Solutions team.
• ****Principal Responsibilities****
• :
• Communicate clearly and confidently about the Yoti product suite to all stakeholders.
• Support the sales team throughout the sales cycle by providing technical advice and guidance, ensuring potential customers understand all necessary technical aspects and can successfully integrate with Yoti.
• Present compelling, well-considered solutions to complex technical problems.
• Deliver excellent customer service and technical support to external clients.
• Collaborate closely with internal development teams to support feature development based on business requirements.
• Proactively improve skills in technical languages related to web and mobile SDKs.
• Update technical integration guides and API reference documentation for both internal and external audiences.
• Assist in preparing responses to technical and product inquiries during enterprise and government procurement processes.
• ****Knowledge, Skills, Qualifications and Experience****
• :
• 3 years of experience with web technologies including HTML, CSS, JavaScript (React/Svelte), REST APIs, OAuth and WebSockets.
• Skilled in backend technologies, including microservices architecture, database systems (PostgreSQL/SQLite), and containerization tools such as Docker.
• Proficient in at least two Yoti SDK languages (Node, PHP, Java, Python, C#, or Go); comfortable with mobile platforms (Android and iOS).
• Strong understanding of software architecture methodologies and a proven ability to quickly learn new technologies.
• Excellent problem-solving skills, with experience supporting and troubleshooting software issues.
• Attention to detail, with the ability to produce clear, concise documentation.
• Effective communicator with strong oral and written skills; collaborative and eager to share knowledge.
• Self-starter with the ability to work independently.
• ****Interview Process****
• Stage 1 - Call with a Talent acquisition Team member (30 minutes)
• Stage 2 - Call with Head of Solutions (45 minutes)
• Stage 3 - Activity/Exercise - 1 week timeline
• Stage 4 - Final call with Head of Solutions and Director of Client Services (60 minutes)
• ****What’s in it for you?****
• Flexible working (Core working hours, Hybrid working)
• Performance based discretionary annual bonus
• LTIP (Long term incentive plan)
• Medical Insurance cover of INR 5 lakhs
• Life Insurance / Accidental cover
• Gratuity as per law
• PF as per law
• 18 days paid leave + 6 sick day leave (Annually)
• 10 declared holidays (Annually)
• 5 fully paid days of Selfie Time - for your own personal development, volunteering, charity events, etc
• Quarterly Team and company activities, Social clubs.
• Continuous learning opportunities (Annual Training budgets, conferences etc)
• This is a great opportunity to join a company that is leading the way for innovative and responsible identity verification.
• We’re looking for people who can adapt to a fast-paced environment, as well as champion our brand and what we stand for.
• We value a positive attitude and people who have a collaborative, creative and transparent approach to solving problems.
• ****AI Usage during the recruitment process****
• Please read our
• AI Usage in Recruitment policy
• to know more about how Yoti uses AI in the recruitment process and our stance on how candidates can use AI during the interview process.
• ****We believe in equal opportunities****
• It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity.
• We’re an equal opportunity employer, so we welcome applications from people of all backgrounds, with different outlooks and experiences.
• We are proud to be a Disability Confident employer and we’re committed to making our recruitment process as inclusive and accessible as possible.
• If you have a disability or long-term condition and need any adjustments or support during the application or interview process, please let us know — we’ll do everything we can to support you and to enable you to bring your best self to our hiring process.
• ****Pre-employment checks****
• If your application is successful please be aware that as part of our pre-employment checks, we will check identity and proof of education.
• If you have previously been employed elsewhere, we will also carry out - Employment, Credit and Database Checks.
• For more information about how we manage your data please read our

Applicant Privacy Notice