Solutions Engineer

As a solutions engineer at GovPilot, you'll be the technical heartbeat of our sales process. You'll partner closely with our account executives to win new business — running product demonstrations, responding to RFPs, and helping prospects understand exactly how GovPilot solves their problems. You know how to translate complex software capabilities into clear, compelling stories for non-technical buyers.

This is a pre-sales role. You'll spend most of your time in discovery calls, demos, and proposal responses — not in implementation. You'll be talking to City Managers, IT Directors, Town Clerks, and Building Officials, so the ability to connect with public sector buyers is essential.

We're looking for candidates based in the West or Central time zones to ensure strong coverage across our growing municipal prospect base in those regions.

Lead tailored product demonstrations for municipal prospects across the US

Partner with AEs throughout the sales cycle — from discovery through proposal

Own RFP and RFI responses, working with internal teams to craft accurate, competitive answers

Run discovery sessions to uncover prospect needs and map them to GovPilot capabilities

Build custom demo environments and proof-of-concept configurations

Serve as the technical point of contact during competitive evaluations

Capture and relay product feedback to our product team based on prospect conversations

Support proposal and pricing discussions alongside sales leadership

Experience in a pre-sales, solutions engineering, or sales engineering role at a SaaS company

Comfort presenting to non-technical audiences — you simplify, not impress

Experience selling to or working within local or state government (strongly preferred)

Familiarity with govtech platforms (e.g., permitting, licensing, land management, or ERP)

Strong written communication — RFP responses require precision

Ability to manage multiple active deals and demos simultaneously

Self-starter mentality — this is a remote role with high autonomy

Curiosity about how government operations work and how software improves them

Based in the West or Central time zone (strongly preferred)

Direct experience at a govtech company (CivicPlus, Tyler Technologies, OpenGov, Accela, etc.)

Knowledge of government procurement processes, including cooperative purchasing vehicles

Experience working with HubSpot or similar CRM platforms

Background in public administration, planning, or municipal operations

GovPilot is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. It's important to us that our workforce reflects people of all backgrounds, identities, and experiences and by providing this data, if you choose to, it will help us to stay accountable.

GovPilot provides cloud-based software solutions to local governments, aiming to make our communities better places to live and work. As a mission-driven company, GovPilot is committed to creating impactful technology that serves the public good.

We are looking for team members who take pride in their work and seek to consistently improve themselves, their skills, and their knowledge. If this sounds like you–and the type of work environment where you’d thrive–we hope you’ll join us!