Solutions Architect - IT Department

Operate with a high degree of autonomy, providing expert analysis, design, programming, testing, installation, maintenance, and training related to new, existing, and purchased software systems used by the County. Advise department heads and County leadership on software projects, budgetary considerations, and technology strategies. Oversee vendor relationships and manage projects across the county, ensuring optimal performance and integration of various systems and web applications.

Engage with department heads, County leadership, and external representatives to identify automation opportunities and enhance processes. Advise on data flow within departments and make strategic recommendations for data collection and reporting automation. Independently resolve issues with in-house and purchased applications, analyze problems, research solutions, and liaise with vendors as needed. Oversee the installation of software upgrades, including customizations and testing, to ensure seamless integration. Provide expert assistance with software and hardware installations. Design, configure, and maintain enterprise applications, database systems, and the County's website, ensuring maximum availability, integrity, and security. Manage multiple complex projects at once. Analyze project scope, departmental business needs, current applications, budget, testing requirements, and design solutions that align with County goals. Develop applications and ensure projects are completed on time and within budget, providing regular updates and strategic advice to the CIO/DIO. Document, develop, and maintain county application development standards and methodologies for consistency and integration. Advise on planning and direction for the county's application development environments, providing strategic insights to the CIO/DIO. Offer expert technical support to users and ITD technicians, addressing problems and answering questions related to applications. Develop training and technical documentation for ITD technicians on common end-user troubleshooting, configuration, and training scenarios. Research and evaluate commercially available and public domain software for potential use, collaborating with vendors as needed to design custom programs. Coordinate software implementations, manage schedules, train staff, and monitor operational status. Conduct one-on-one and small group training sessions. Escalate critical problems and issues to management as necessary, providing detailed analysis and recommendations. Compile thorough documentation for program development and user procedures, ensuring clarity and accessibility for all users. Assist in designing and maintaining web pages, ensuring they meet user needs, as well as security and regulatory compliance standards. Administer CJIS systems while acting as a point of contact for and overseeing CJIS compliance for County law enforcement agencies. Adhere to strict guidelines regarding data access, password management, audit logging, and incident reporting to maintain CJIS compliance for criminal justice systems. Maintain regular attendance and punctuality, embodying the standards of performance required for this position. Other Functions: Performs other duties as assigned. Must adhere to departmental standards in regard to HIPAA and other privacy issues. During a public health emergency, the employee may be required to perform duties similar to, but not limited, to those in his/her job description. May assist with the implementation of enhancement to the telecommunications system. May be required to be on call during elections. Must adhere to departmental standards in regard to confidentiality and other privacy issues. Ability to meet deadlines in a timely manner, change focus on projects as needed and multitask. Dependable and regular attendance required. Ability to handle stressful situations on an occasional basis. Ability to maintain excellent customer service during stressful situations. (An employee in this position may be called upon to do any or all of the above tasks. These examples do not include all of the tasks which the employee may be expected to perform.)

Engage with department heads, County leadership, and external representatives to identify automation opportunities and enhance processes. Advise on data flow within departments and make strategic recommendations for data collection and reporting automation.

Independently resolve issues with in-house and purchased applications, analyze problems, research solutions, and liaise with vendors as needed.

Oversee the installation of software upgrades, including customizations and testing, to ensure seamless integration. Provide expert assistance with software and hardware installations.

Design, configure, and maintain enterprise applications, database systems, and the County's website, ensuring maximum availability, integrity, and security.

Manage multiple complex projects at once. Analyze project scope, departmental business needs, current applications, budget, testing requirements, and design solutions that align with County goals.

Develop applications and ensure projects are completed on time and within budget, providing regular updates and strategic advice to the CIO/DIO.

Document, develop, and maintain county application development standards and methodologies for consistency and integration.

Advise on planning and direction for the county's application development environments, providing strategic insights to the CIO/DIO.

Offer expert technical support to users and ITD technicians, addressing problems and answering questions related to applications.

Develop training and technical documentation for ITD technicians on common end-user troubleshooting, configuration, and training scenarios.

Research and evaluate commercially available and public domain software for potential use, collaborating with vendors as needed to design custom programs.

Coordinate software implementations, manage schedules, train staff, and monitor operational status. Conduct one-on-one and small group training sessions.

Escalate critical problems and issues to management as necessary, providing detailed analysis and recommendations.

Compile thorough documentation for program development and user procedures, ensuring clarity and accessibility for all users.

Assist in designing and maintaining web pages, ensuring they meet user needs, as well as security and regulatory compliance standards.

Administer CJIS systems while acting as a point of contact for and overseeing CJIS compliance for County law enforcement agencies.

Adhere to strict guidelines regarding data access, password management, audit logging, and incident reporting to maintain CJIS compliance for criminal justice systems.

Maintain regular attendance and punctuality, embodying the standards of performance required for this position.

Performs other duties as assigned.

Must adhere to departmental standards in regard to HIPAA and other privacy issues.

During a public health emergency, the employee may be required to perform duties similar to, but not limited, to those in his/her job description.

May assist with the implementation of enhancement to the telecommunications system.

May be required to be on call during elections.

Must adhere to departmental standards in regard to confidentiality and other privacy issues.

Ability to meet deadlines in a timely manner, change focus on projects as needed and multitask.

Dependable and regular attendance required.

Ability to handle stressful situations on an occasional basis.

Ability to maintain excellent customer service during stressful situations.

(An employee in this position may be called upon to do any or all of the above tasks. These examples do not include all of the tasks which the employee may be expected to perform.)

An Associate's Degree in computer science, information management or a closely related field

AND a minimum of 3 years of experience in the design and development of applications, providing knowledge of SQL, Oracle, OnBase, VisualBasic or comparable applications development tools, database technology, and the design and development of applications.

A High School Diploma or equivalent AND a minimum of 5 years of experience in the design and development of applications, providing knowledge of SQL, Oracle, OnBase, VisualBasic or comparable applications development tools, database technology, and the design and development of applications.

This position works in an indoor environment. There is no planned exposure to prominent lights, noises, odors, temperatures or weather conditions. May work in an office or remote environment, depending on operational needs. Requires consistent access to reliable internet and a suitable workspace for performing job duties.

This position is exposed to air quality conditions such as fumes, odors, dusts, mists, gases, poor ventilation, etc.

This position is exposed to noise levels which require shouting in order to be heard.

This position is required to travel for meetings and appointments.

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