Solutions Architect, Canada
Role Overview
Solutions Architects work with clients to implement solutions that improve customer engagement, operational efficiency, and customer experiences.
Key Skills for This Role
Full Job Posting
About Glia
Glia provides a Banking AI platform used by community and regional financial institutions.
Its platform connects banking data, interaction history, and integrated systems to automate workflows across front and back office operations.
The company says it is trusted by more than 700 banks and credit unions and emphasizes security and reliability.
The role
Solutions Architects work with clients to implement solutions that improve customer engagement, operational efficiency, and customer experiences.
What you’ll do
- Assess client business and technical requirements and propose solutions.
- Translate business needs into technical vision and guide execution aligned with client objectives.
- Prepare technical documentation, including statements of work.
- Lead solution validation, delivery, and deployment against quality and performance standards.
- Educate and mentor remote teams on solution designs and best practices.
- Explain complex technical concepts to technical and non-technical stakeholders.
What you’ll bring
- At least 5 years of client-facing development experience, emphasizing solution architecture and design.
- Experience partnering with financial institutions and integrating banking systems.
- Front-end proficiency in HTML, CSS, and JavaScript; back-end proficiency in Node.js, Python, or Ruby.
- Experience with AWS, Azure, or GCP and understanding of the SaaS lifecycle.
- Experience collaborating with engineering teams in agile development cycles.
- Strong problem-solving and written and verbal communication skills, with a proactive approach to client needs.
- Passion for building with AI and using modern AI tools to automate workflows, optimize processes, and turn ideas into working systems.
Bonus qualifications
- Contact center, telephony or VoIP, financial services, or healthcare technology experience is a bonus.
- Familiarity with serverless, AI, big data, or other emerging enterprise technologies is a bonus.
- Relevant cloud platform or solution architecture certifications are a bonus.
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