Solution Enterprise Consultant - ANZ

Accountabilities

Key Responsibilities

• Lead technical discovery with ANZ enterprise prospects to understand their contact centre architecture, integration landscape, and conversational AI requirements.
• Design and deliver customised demonstrations, proof-of-concepts (POCs), and solution prototypes for ANZ opportunities.
• Develop technical sections of RFP/RFI responses, proposals, and SOW documents.
• Build and maintain demo environments, scripts, and technical assets for the pre-sales library.
• Partner with ANZ Account Executives to develop win strategies and identify technical champions within prospect accounts.
• Respond to technical due diligence, security questionnaires, and architecture reviews from prospects.
• Provide feedback to Product and Engineering on ANZ enterprise prospect requirements and competitive gaps.
• Support customer-facing events, webinars, and industry conferences with technical presentations.
• Hand over from sales to deployment and support the delivery team

Required

Nice to have

• Prior experience supporting enterprise sales cycles in Australia and/or New Zealand.
• Hands-on experience with major CCaaS platforms such as AWS Connect, Genesys Cloud, NICE CXone, or RingCentral.
• Familiarity with Omilia's platform or competing conversational AI platforms.
• Domain expertise in a vertical such as Banking, Insurance, Utilities, Healthcare, or Telco.

Omilia Note

Benefits

• Competitive compensation;
• Long-term employment with the working days vacation;
• Development in professional growth (courses, training, etc);
• Being part of successful cutting-edge technology products that are making a global impact in the service industry;
• Proficient and fun-to-work-with colleagues;
• Apple gear
• Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.