Solution Architect (US)
Role Overview
We’re looking for a thoughtful and curious UX Researcher to shape the future of our customer’s digital experiences. You’ll design and conduct research that guides the design and development of user-centric, customer- and employee-facing products—ensuring experiences are useful, usable, and aligned with real-world needs.As a key contributor to product discovery and design validation, you’ll collaborate across disciplines to help teams learn faster and build with greater confidence.
Key Skills for This Role
Full Job Posting
Job Summary
We’re looking for a thoughtful and curious UX Researcher to shape the future of our customer’s digital experiences. You’ll design and conduct research that guides the design and development of user-centric, customer- and employee-facing products—ensuring experiences are useful, usable, and aligned with real-world needs.As a key contributor to product discovery and design validation, you’ll collaborate across disciplines to help teams learn faster and build with greater confidence.
Key Responsibilities
- Experience Design & Execution · Design and conduct qualitative and quantitative research studies (e.g., interviews, usability tests, surveys, concept testing).· Analyze and synthesize user feedback to identify themes, pain points, and opportunities.· Collaborate closely with designers, product managers, and analysts to integrate research into product development.· Create research artifacts such as user journey maps, personas, or insight reports that inform design and business decisions.· Present findings in a clear, actionable way for diverse stakeholders.· Maintain research documentation and contribute to the team’s knowledge base.
Skill Requirements
Qualifications 2–5 years of experience conducting UX or product research.Experience designing and executing studies using both qualitative and quantitative methods.Strong communication, collaboration, and storytelling skills.Working knowledge of tools like Figma, Dovetail, Maze, or Google Surveys.Comfortable collaborating in agile or fast-paced product teams.
Other Requirements
Preferred Qualifications Familiarity with AI-influenced products, digital interfaces, or customer-facing platforms.Background in psychology, HCI, anthropology, or similar user-centered discipline.Experience integrating research with behavioral or product analytics.
Qualifications
- Design & Execution · Design and conduct qualitative and quantitative research studies (e.g., interviews, usability tests, surveys, concept testing).· Analyze and synthesize user feedback to identify themes, pain points, and opportunities.· Collaborate closely with designers, product managers, and analysts to integrate research into product development.· Create research artifacts such as user journey maps, personas, or insight reports that inform design and business decisions.· Present findings in a clear, actionable way for diverse stakeholders.· Maintain research documentation and contribute to the team’s knowledge base.
- Skill Requirements
- 2–5 years of experience conducting UX or product research.Experience designing and executing studies using both qualitative and quantitative methods.Strong communication, collaboration, and storytelling skills.Working knowledge of tools like Figma, Dovetail, Maze, or Google Surveys.Comfortable collaborating in agile or fast-paced product teams.
- Other Requirements
Preferred Qualifications
- Familiarity with AI-influenced products, digital interfaces, or customer-facing platforms.Background in psychology, HCI, anthropology, or similar user-centered discipline.Experience integrating research with behavioral or product analytics.
About HCL Technologies
HCL Technologies is a global IT services and consulting company offering digital, engineering, cloud, and AI solutions. Headquartered in Noida, India, it serves clients across industries in over 60 countries.
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